We're having maintenance Tuesday, November 20 from 8 - 11 am PDT (three hours).

Fashion Coupon Update?

Aren't we supposed to get a update on this shop this month ? I know the month still not over, but was just wondering if we really gonna get these in the next two days.

@seandynamite
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Comments

  • ZoknahalZoknahal ✭✭✭✭✭
    Hoping that this update arrives tomorrow or thursday. Huge disappointment if they push the update 1 more month, as they already said a maintenance is not needed for this update.
  • Was hoping for today or tomorrow but i have a feeling where not going to see it happen this month
  • CassandraTRCassandraTR ✭✭✭✭✭
    edited February 26
    Be careful asking for things that have been promised. @Seandynamite might tell you to self harm.
    Zoknahal wrote: »
    Hoping that this update arrives tomorrow or thursday. Huge disappointment if they push the update 1 more month, as they already said a maintenance is not needed for this update.

    And then he locked the thread when we asked why it has taken six months if it can be done while the servers are live. (Looking at you Ace Dungeon that still has Imperator Mats, looking at you Entropic Emblem box that takes 7 low tier dungeons to purchase.)
  • CatservantCatservant ✭✭✭✭
    My guess is the limiting factor has always been staff. Also, my understanbding is that any changes they want to make to stores have to be approved by BHS. Remember the Bellicarium/KS shop update? The one that saved PVP for a while? I remember reading at the time that they had been in negotiations for that change for half a year.
  • CassandraTRCassandraTR ✭✭✭✭✭
    Catservant wrote: »
    My guess is the limiting factor has always been staff. Also, my understanbding is that any changes they want to make to stores have to be approved by BHS. Remember the Bellicarium/KS shop update? The one that saved PVP for a while? I remember reading at the time that they had been in negotiations for that change for half a year.

    That was debunked over 2 years ago when we asked Spacecats to allow us to have fashion coupon items that KTera and EUTera already had.

  • Hi, please stop @ at our employees
  • CassandraTRCassandraTR ✭✭✭✭✭
    CL5TFGWEME wrote: »
    Hi, please stop @ at our employees

    ??

    Tell your employees to do the things they've already promised to do.
  • I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
    It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.
  • CassandraTRCassandraTR ✭✭✭✭✭
    I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
    It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.

    Thank you Cobalt.

    Could you offer any information about the FC update? The previously visible road map stated it would happen in February, and we are at the end of the month.

    I know it's not any fun to feel the outrage of players, but it is really frustrating when something is promised, and then not delivered.

    Thank you.
  • I am personally working with @seandynamite to finish it by today / tomorrow.

    More details surrounding what is going into it will get posted, though it might be in the Patch Notes, instead of here in this section of the Forums.
  • edited February 26
    f3ck4r wrote: »
    I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
    It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.
    Few weeks/months seems like an eternity for us.

    Updating these shops is a manual process, requiring one or more EME Staff to go looking for all of the items / costumes / weapon skins.

    In the case of the Fashion Coupon Store, I wanted to make sure we identified as many missing skins and costumes as possible.

    It might seem like an easy task at first glance, like a "Fix It" single button press, but trust me, it's not...

    There are multiple different versions of the exact same items, some for our region and some for other regions.
    Also, we need to identify if the one we have found is a permanent version, a 30-Day version, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.
  • ElinLoveElinLove ✭✭✭✭✭
    [...] Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

    I hope the one you guys intend, is the permanent one.
    Please be the permanent one...
  • ElinLove wrote: »
    [...] Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

    I hope the one you guys intend, is the permanent one.
    Please be the permanent one...

    Yeah, lol.
    It wouldn't be very nice to add in new skins / costumes that have never been seen before, just to make them Single Day versions with a large fashion coupon cost. ;)
  • I'd like to clear this up though - back in October I said we would commit to adding these to the product roadmap and accomplishing them. I did NOT give a solid timeline nor did I say they'd all be done in the next couple months. So it's been 4 months - we removed Fed bills and moved all the items to another shop because it was yet ANOTHER currency that had no intent or meaning behind it; we are finalizing what may be the first of a few updates to Fashion Coupon shop for today/tomorrow/Wednesday (not sure which day - all based on prioritized workload for our small team).

    I understand it feels like an eternity and I can't speak for what happened from prior Product Managers or CMs, but THIS TEAM is working hard on it (and especially @CobaltDragon - he will be hailed as a hero when this is done).

    I just wanted to give that update as well. My attempt at being transparent about what we are working on and what we plan on working on is backfiring in that there is an entitled expectation that this is ALL we are working on, which obviously couldn't be further from the truth. Regardless of what tools it takes to do it and how fast it is to enter the items (which, btw, is a horribly manual process - don't for a second think it's "easy" to do, even if it doesn't require a build).

    Assumptions about how "easy" or "difficult" a task can be is based PURELY ON SPECULATION. Unless you have worked at EME and used the tools we use and walked a mile in our shoes, you probably shouldn't make assessments about how long something takes.

    I've said it before and I'll say it again,

    Patience, young padawans. All will be OK.
  • ElinLove wrote: »
    [...] Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

    I hope the one you guys intend, is the permanent one.
    Please be the permanent one...

    Yeah, lol.
    It wouldn't be very nice to add in new skins / costumes that have never been seen before, just to make them Single Day versions with a large fashion coupon cost. ;)

    What if we added the temporary ones at a lower cost on some of them though? How would folks feel about that?
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