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Help, please! The tera launcher is unable to update the game error

Since the new patch, every time I try to log in on the launcher this error will pop up at the end, once the patch is supposedly finished and the game should be ready to start.
I've read the support page regarding this kind of error, it did not help. Because I cannot use the repair tool either. The launcher wont let me, it's "blocked" sort of.
I do not use any 3rd party programs, I've ran the diagnostic tool and it says everything is ok except that there may be a problem regarding my internet connection which there is not; my internet is perfectly fine. It's not my firewall either.
Any help is very much welcome.
Thanks!

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