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Not receiving emp on PS4

WWFLWEHJ3HWWFLWEHJ3H
edited April 2018 in Console - General Discussion
I purchased 12k emp after the server check on april 5th. I play on nyxarras

It's now april 9th and i still do not have my EMP, and they had a server check last night.

Enmasse has made zero effort in responding to my ticket..

What are my options? Im so frustrated why this is happening to me..? noone else seems to be going through this..

Comments

  • LittleredctgLittleredctg ✭
    I'm on the same server and having the same problem. They haven't fixed it yet for several other of my friends. Starting to look like we might be a week out from the problem being solved
  • JFHPPNETPWJFHPPNETPW ✭
    i haven't received my elite status 30 ticket and brought it 3 days ago. It's happening to everyone.
  • SakkySakky ✭✭
    They did a fix last week for this issue. I would update your ticket to say it's not resolved yet or make a new one. It may of been closed as resolved.
    As someone that works in IT this does some times happen. tickets get closed by someone who doesn't verify the problem is resolved on a major incident like this.
  • WWFLWEHJ3HWWFLWEHJ3H ✭
    I had made a second ticket, no response to either tickets from last week.

    I already got a refund from playstation and i'm waiting for it to show up in my account.

    I've already let them know it was refunded, so they don't put the emp on my account.
  • Besi97Besi97 ✭✭
    I habe the same Problem but En Masse dont want to say anything .
    I think you can just wait like me ..-.-
    En masse make a bad work on this start for ps4 i listen everywhere that a tons of people have this Problem and nobody can help them.
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