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Trophies still bugged after update

PKLM5DAFGFPKLM5DAFGF
in Console - Bug Reports
Hi, my trophies are still bugged after the update, the first GM said that my ticket would be escalated to Level 2 and they would restore my trophies, but they never got restored, and the 2nd GM said to make a thread in this forums to let dev team know. It is frustrating that trophies are still bugged after they said that they were fixed, I think that they should make this a high priority, I haven't played in last 2 weeks since they bugged because I don't want to have to level the whole thing again if later trophies glitch. Please fix as soon as possible.

Comments

  • KYDFXNAA3FKYDFXNAA3F ✭✭
    I can't stress how important it is for them to fix this but it's been so long. They won't even inform us whither it's being worked on or not that's what drives me crazy, they say absolutely nothing. How are we supposed to know if our issues have been taken if no one is telling us they acknowledge it AND are working to fix it. I would advice you to sadly find a work around to get the trophies because it's probably going to take them months and months to fix this (that's IF they do fix it) but I doubt they will.
  • 9KHDERTMER9KHDERTMER ✭
    you could always submit a report to sony to claim any cash you spent on the game telling them that its not fit for use and all the troubles you have had with it, that may be the kick in the pants they need to sort this crap out
  • 7D63H7TW3Y7D63H7TW3Y ✭
    The lvl 50 trophy is glitched im now at lvl 51 and still no trophy pop yet also have a reaver and still no lvl 50 trophy please fix soon was cool til this dont want to start over.
  • DrowsyOsoDrowsyOso ✭✭
    GM's/Support cannot fix your trophies. They only have access to your Tera account, not your PSN account. Their hands are tied and this miscommunication by En Masse is not helping.
    7D63H7TW3Y wrote: »
    The lvl 50 trophy is glitched im now at lvl 51 and still no trophy pop yet also have a reaver and still no lvl 50 trophy please fix soon was cool til this dont want to start over.

    You'll have to start over or wait for a patch. Bear in mind that if you plan on waiting, you might be waiting a long time. It's been over a month.

    Avoid Sky Garden, that dungeon is the cause of this bug and will stop all future trophies from being unlocked. The only way to unbug the trophies is to then start a new account on a different region (i.e. NA -> EU or EU -> NA)
  • CobaltDragonCobaltDragon admin
    edited May 2018
    https://forums.enmasse.com/tera/discussion/24749/known-issues-updated-04-16-2018

    Need To Be Reported
    These are not wide-spread issues and require more player reports to be resolved individually. If you are experiencing one of these issues, please contact TERA Support
    There are still quite a few trophies and achievements that are being reported as not unlocking.
    Please contact customer support with your Gamertag or Online ID, Region, Console Platform, Server Name, Character Name, and if possible the date / time frame you completed the trophy / achievement requirement.
  • PKLM5DAFGFPKLM5DAFGF ✭
    CobaltDragon wrote: »
    https://forums.enmasse.com/tera/discussion/24749/known-issues-updated-04-16-2018

    Need To Be Reported
    These are not wide-spread issues and require more player reports to be resolved individually. If you are experiencing one of these issues, please contact TERA Support
    There are still quite a few trophies and achievements that are being reported as not unlocking.
    Please contact customer support with your Gamertag or Online ID, Region, Console Platform, Server Name, Character Name, and if possible the date / time frame you completed the trophy / achievement requirement.

    I gave them all of that information and then they said they would escalate it to Level 2 but then I never heard from them again. :(
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