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"This account is already logged in. Please select server again

WellpalmeWellpalme
in Console - General Discussion
2 days already.. Anyone else?

«1

Comments

  • GatokatzenGatokatzen ✭✭✭
    In Pc that is caused by and exe running in Background.
    Usually you go to system and and choose end process and its solved.

    Guess on consoles might be the same restart the console until the process dissapear and try again.
  • WellpalmeWellpalme ✭✭
    I already shut Down the power of my house, restarted the moden 200 times, same to the console.. Downloaded the game again... And nothing
  • GatokatzenGatokatzen ✭✭✭
    > @3FYEKHXC9F said:
    > I already shut Down the power of my house, restarted the moden 200 times, same to the console.. Downloaded the game again... And nothing

    In that case a false log in is causing troubles in your account. But that's a server account problem not your console or internet cause that.

    One of your character might be preventing your account to allow the loging .

    One option is wait till server restarting process ends, this can also fix the problem, or try or submit a ticket support asking for help to the company.
  • WellpalmeWellpalme ✭✭
    Thx man, already did it, get good and old " maintenance" bull crap . Funny how the community is more helpfull than the company
  • RF9GCEYR9YRF9GCEYR9Y ✭
    "Happy" to see im not the only one in this situation... opened a ticket yesterday and got the maintenance response too -_-
  • WellpalmeWellpalme ✭✭
    Yo, free game.. We should had known better... All those wanna be mmos are the same...
  • KG6F4E6L79KG6F4E6L79 ✭
    Been having the same problem for 2 days now I submitted a support ticket and here is there reply

    Rogelio "Silver.Disaster" wrote...2018-05-15 03:40PM PDT
    Hello there,

    Thank you for contacting Tera Console Support.

    Sorry for the inconvenience about the connection issue that's happening right now.
    I'll be escalating this right now for accurate resolution.

    If you still have any other concerns besides this, kindly send us another ticket.

    Regards,

    Aiden "Gm Silver.Disaster"
    EME Customer Support

    Still can't get in at the moment :(
  • WellpalmeWellpalme ✭✭
    KG6F4E6L79 wrote: »
    Been having the same problem for 2 days now I submitted a support ticket and here is there reply

    Rogelio "Silver.Disaster" wrote...2018-05-15 03:40PM PDT
    Hello there,

    Thank you for contacting Tera Console Support.

    Sorry for the inconvenience about the connection issue that's happening right now.
    I'll be escalating this right now for accurate resolution.

    If you still have any other concerns besides this, kindly send us another ticket.

    Regards,

    Aiden "Gm Silver.Disaster"
    EME Customer Support

    Still can't get in at the moment :(

    They misspelled go [filtered] urself... Just saying
  • KG6F4E6L79KG6F4E6L79 ✭
    Yeah I know gonna [filtered] drop this game not wasting money on [filtered] I can't play
  • WellpalmeWellpalme ✭✭
    Wise words
  • WarheathenWarheathen ✭✭
    Same here.
  • WellpalmeWellpalme ✭✭
    Thata why every single company shuts Down the game server for 12 hour for updates.... This kind of issue will drive away a lot of players...i'm pretty sure
  • YC6DD7WPFHYC6DD7WPFH ✭
    This is happening to me as well. Two days now on ps4. I've dropped 149.99 on the founders pack ultimate, I've logged on everyday, I've built an inventory of craftables items worth over 300,000 gold, I have about 90,000 gold on my character, I have been saving craftables for the tier 11 gear later, I have grinded well over 2100 fashion coupons, and I don't care how lame I sound.
    I have put so much time into this character. What happens if I lose that? That's 149.99 and a month of grinding down the crapper?
    I've reached out for help but got a generic answer. Answer that didn't address the concerns I had shared with the support rep. It was like a "f**K off".
    I enjoy the game but this has been an extremely disappointing effort from customer service to give us an answer. All the while they have the nerve to market loot boxes, over updating us on the situation.

    My biggest concerns are; being in the dark for so long for a service I've paid for, starting all over again and having to grind back to where I was at just to be behind the people I've been playing with. If thats the case I want a refund.
    If you understood the amount of time and attention given to my character and my inventory maybe it would help you see why I am freaking out.
    I got that founders pack as an early birthday gift this month. 149.99 all for one character that I am not able to use because????
  • sturgeonsturgeon ✭
    I've been having the same issue for two days as well. It happened on the day I bought Elite status.
  • WellpalmeWellpalme ✭✭
    YC6DD7WPFH wrote: »
    This is happening to me as well. Two days now on ps4. I've dropped 149.99 on the founders pack ultimate, I've logged on everyday, I've built an inventory of craftables items worth over 300,000 gold, I have about 90,000 gold on my character, I have been saving craftables for the tier 11 gear later, I have grinded well over 2100 fashion coupons, and I don't care how lame I sound.
    I have put so much time into this character. What happens if I lose that? That's 149.99 and a month of grinding down the crapper?
    I've reached out for help but got a generic answer. Answer that didn't address the concerns I had shared with the support rep. It was like a "f**K off".
    I enjoy the game but this has been an extremely disappointing effort from customer service to give us an answer. All the while they have the nerve to market loot boxes, over updating us on the situation.

    My biggest concerns are; being in the dark for so long for a service I've paid for, starting all over again and having to grind back to where I was at just to be behind the people I've been playing with. If thats the case I want a refund.
    If you understood the amount of time and attention given to my character and my inventory maybe it would help you see why I am freaking out.
    I got that founders pack as an early birthday gift this month. 149.99 all for one character that I am not able to use because????

    Same thing here .. Around 500000 gold , plus a full t10 character , crafting , tier 3 design. ,etc etc , and the elite status... And not a single word from the devs... Complete darkness.

    1 month of grind for nothing
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