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Guardian NO reset.

vinerinovinerino
edited May 2018 in TERA PC - General Discussion
I do a few toons to farm guardians during urf. I took all rewards before reset happen. Next day I want to do guardian again it didn't reset. This has happened 2x since urf started. Anyone else have this happen to them?

Comments

  • CornishRexCornishRex ✭✭✭✭✭
    Same happened to me just now on my main, because I forgot to log in during a certain time-frame
    fix when, EME?
  • LynxzerLynxzer ✭✭✭
    Same here... i already submitted a ticket last week during urf time but this week keeps happening and i've heard it from a lot of guildies and friends as well....
  • StarSpriteStarSprite mod
    Just wondering if there's a solid way to reproduce this bug so there's a better chance to getting it fix. If anyone could answer these questions in the thread or they can pm me too that would be really helpful. The bug seems really random right now and finding something in common would be great. Feel free to add any additional information that you think might help reproduce the error.

    1. Does it only skip reset on patch days
    2. When did you complete the first and last guardian mission
    3. What time did you log in and out on the day you completed the guardian mission
    4. When did you log in the next day
    5. Server
    6. Class

    When posting a time please include a timezone. Thanks again
  • vinerinovinerino ✭✭
    edited May 2018
    1. Does it only skip reset on patch days - YES so far it always happen on the 1st reset after URF started
    2. When did you complete the first and last guardian mission - As soon as URF started & finished before reset at 4am PST (around 12-1am PST)
    3. What time did you log in and out on the day you completed the guardian mission - I usually end before the 4am PST reset
    4. When did you log in the next day - around 7pm to 8pm PST
    5. Server - Tempest Reach
    6. Class - All the classes I do it with e.g. Lancer, Archer, Warrior, Ninja, etc
  • CornishRexCornishRex ✭✭✭✭✭
    1. It happened to me only once, on a patch day
    2. I completed the missions on 3 of my characters right before daily reset. Then after the reset I logged on to two chars out of the three and completed guardians again. On the third character I logged on after maint and her guardians were bugged.
    3. I logged off the bugged char right before daily reset.
    4. Around 1 am PDT
    5. Ch
    6. Priest
  • LagIncarnateLagIncarnate ✭✭✭
    As far as I can tell, it's an issue with random characters that complete GL's prior to reset, but don't log in/go back to GL after reset and before maint happens. I always have 2~ characters that get this issue because I tend to do GL's before reset, but often I don't log in again until after maint.

    It seems like when reset happens, it only applies to GL once your character logs in again, but if there's a maint in-between, it causes the GL progress check to fail upon login.
    Although I've noticed 1-2 cases on my characters where they were reset despite the above theorising otherwise, it seems like enough of a trend to be worth investigating.
  • StarSpriteStarSprite mod
    Thanks, this is really helpful. Hopefully it can be reproduced and then fixed
  • SingleBearSingleBear admin
    Please submit tickets thru support with as much detail as you can so we can send it over to the developer Bluehole. Including the time you competed GL and redeemed, when you logged out and when you logged back in is very helpful. (and please remember to include your timezone.)
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