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Stopping the Potential Exodus

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  • RandomElinRandomElin ✭✭
    RandomElin wrote: »
    Starkhoe wrote: »
    RandomElin wrote: »
    What replies to the xigncode fallout are you refering to that were made by EME employees? I mean replies from after all chaos started breaking lose after xigncode was pushed out. I haven't seen one. Its almost like EME has become missing in action since the fallout started. I only recall one post by an EME employee in this time frame and it was about loading screens, was short, and appeared rushed. It makes me wonder if something is going on behind the scenes on this. I really don't know what is up with EME, though.

    I was talking in general about their overall attitude in all manner of things, not just this incident. But sure i`ll be specific. See i`m not going to link you every single reply they ever made in the entire forum because just to further prove a point, because that would take me hours and I don`t care enough about this to do something like that. That would be insane. But here is a good example to what i`m talking about. That comment was posted after they closed the original thread about XIGNCODE.

    Read that and tell me if you feel like you`re in capable hands in here lol

    That is not a good example of what you are talking about. I don't believe there is one comment from an EME employee in that thread so far.

    The other was from before the fallout had really picked up. That is what I'm referring to. Since the fallout had really kicked into full gear, EME seems to have effectively vanished (save for that one short, rushed looking post that had nothing to do with the fallout) as far as these forums are concerned. I find it had to believe that they are afraid to show their face on the forums. Just what is EME doing?

    Correction. Should read that I find it hard to believe that they are afraid to show their face on the forums.
  • StarkhoeStarkhoe ✭✭✭
    RandomElin wrote: »
    That is not a good example of what you are talking about. I don't believe there is one comment from an EME employee in that thread so far.

    The other was from before the fallout had really picked up. That is what I'm referring to. Since the fallout had really kicked into full gear, EME seems to have effectively vanished (save for that one short, rushed looking post that had nothing to do with the fallout) as far as these forums are concerned. I find it had to believe that they are afraid to show their face on the forums. Just what is EME doing?

    Yeah they didn't make that thread and they didn't reply in it either. Don`t just read text as it is and parrot information, think about what you`re reading and everything around it. BHS/EME have a very bad attitude. That was my point, and I will not explain it a second time lol

    I don`t know what EME is doing, I only know what they are not doing. Their not removing XIGNCODE and their not stopping cheaters.
  • RandomElinRandomElin ✭✭
    Starkhoe wrote: »
    RandomElin wrote: »
    That is not a good example of what you are talking about. I don't believe there is one comment from an EME employee in that thread so far.

    The other was from before the fallout had really picked up. That is what I'm referring to. Since the fallout had really kicked into full gear, EME seems to have effectively vanished (save for that one short, rushed looking post that had nothing to do with the fallout) as far as these forums are concerned. I find it had to believe that they are afraid to show their face on the forums. Just what is EME doing?

    Yeah they didn't make that thread and they didn't reply in it either. Don`t just read text as it is and parrot information, think about what you`re reading and everything around it. BHS/EME have a very bad attitude. That was my point, and I will not explain it a second time lol

    I don`t know what EME is doing, I only know what they are not doing. Their not removing XIGNCODE and their not stopping cheaters.

    Actually, you're just guessing at this point. You have no way of knowing what EME is doing about this. For all you know, they could be in the process of figuring out how to get it off of their servers. Point is I don't know what's up with EME on this, and it sure sounds like you don't either.
  • RandomElinRandomElin ✭✭
    Xerses wrote: »
    RandomElin wrote: »
    Xerses wrote: »
    I feel like the reason why this(XINGCODE) is more accepted in Korea is because a lot of people who play may play from Internet Cafes. They don't own an actual pc, or they do but it's just for business or educational purposes and not for hobbies like gaming. Where as here in North America pretty much every home in the country has access to a personal computer and we're more protective over what gets installed on our devices. It's just a huge difference in culture between Korea and NA.

    Not here to argue with anyone, it's just an idea. An idea which I'm strongly against. I wonder what EME thought was going to happen. Did they think we'd just lie down and accept it? Or did they foresee the backlash that was to come? If they did foresee it, did they do anything to try to stand up against this for their customers? Many questions left unanswered and EME has been way too silent about this.

    My theory is that EME was pressured into adding xigncode.

    More than likely you're very correct. I want to believe that some people at EME think with their head and knew this was not going to be a good idea. If you think about it too, with spacecats being gone, and no other CM taking his place, we no longer have an ambassador figure to communicate with us. Even though he would have received a ton of hate about this, he still would have said something by now. The forums would have roasted him...which is why they're probably avoiding us. I myself am even guilty of lashing out against some of the authority figures at this company but you know what you sign up for as CM.

    I'm not all that sure that they are avoiding us purposefully, though. Another possibility is they've just been too busy with whatever they have been doing.
  • StarkhoeStarkhoe ✭✭✭
    RandomElin wrote: »
    Actually, you're just guessing at this point. You have no way of knowing what EME is doing about this. For all you know, they could be in the process of figuring out how to get it off of their servers. Point is I don't know what's up with EME on this, and it sure sounds like you don't either.

    You`re so stiff yikes lol yeah i`m guessing. That`s what people do when the staff ignores them lol
  • ChristinChristin ✭✭✭✭
    My comments seem to disappear when I try to edit them. ugh.

    BHS is pulling the strings on this one, and there is no way Tera is not going to have Xingcode. If you feel like boycotting or whatever, it won't change anything. It is there and it is saying.

    There is nothing for EME to say. It's there and you either install it, bypass it, or move on.
  • RandomElinRandomElin ✭✭
    Christin wrote: »
    My comments seem to disappear when I try to edit them. ugh.

    BHS is pulling the strings on this one, and there is no way Tera is not going to have Xingcode. If you feel like boycotting or whatever, it won't change anything. It is there and it is saying.

    There is nothing for EME to say. It's there and you either install it, bypass it, or move on.

    Until we get an official answer, it's hard to say. I'm expecting that it is probably here to stay but am not that sure. The reaction against it is pretty sizable. Plus, it seems to be buggy as heck based upon the reports.

    Regardless, there is quite a lot that EME could say. "It is here to stay" is one of the things they could say for instance. I hope that isn't what they say but it is certainly a possibility.
  • ChristinChristin ✭✭✭✭
    RandomElin wrote: »
    Christin wrote: »
    My comments seem to disappear when I try to edit them. ugh.

    BHS is pulling the strings on this one, and there is no way Tera is not going to have Xingcode. If you feel like boycotting or whatever, it won't change anything. It is there and it is saying.

    There is nothing for EME to say. It's there and you either install it, bypass it, or move on.

    Until we get an official answer, it's hard to say. I'm expecting that it is probably here to stay but am not that sure. The reaction against it is pretty sizable. Plus, it seems to be buggy as heck based upon the reports.

    Regardless, there is quite a lot that EME could say. "It is here to stay" is one of the things they could say for instance. I hope that isn't what they say but it is certainly a possibility.

    Didn't Kitteacup already reference the issue when she closed the other thread? That was pretty much a "it's here to stay and deal with it." There's really no way for EME to back down now without the risk of players on their other games from getting mad. EME has made 2 responses so far, and neither look as though there is any hope of no Xingcode. Sad but true.
  • RandomElinRandomElin ✭✭
    Christin wrote: »
    RandomElin wrote: »
    Christin wrote: »
    My comments seem to disappear when I try to edit them. ugh.

    BHS is pulling the strings on this one, and there is no way Tera is not going to have Xingcode. If you feel like boycotting or whatever, it won't change anything. It is there and it is saying.

    There is nothing for EME to say. It's there and you either install it, bypass it, or move on.

    Until we get an official answer, it's hard to say. I'm expecting that it is probably here to stay but am not that sure. The reaction against it is pretty sizable. Plus, it seems to be buggy as heck based upon the reports.

    Regardless, there is quite a lot that EME could say. "It is here to stay" is one of the things they could say for instance. I hope that isn't what they say but it is certainly a possibility.

    Didn't Kitteacup already reference the issue when she closed the other thread? That was pretty much a "it's here to stay and deal with it." There's really no way for EME to back down now without the risk of players on their other games from getting mad. EME has made 2 responses so far, and neither look as though there is any hope of no Xingcode. Sad but true.

    0 responses since all chaos started breaking loose in terms of the fallout, though. They have been MIA (save for that one unrelated post) on the forums since then. I was really expecting some sort of response on friday, but we got radio silence instead. Throw in the reports of the servers being rather dead. I wouldn't be shocked if the situation has spooked them. I suspect that they don't want TERA NA to die. Not saying TERA NA will die due to xigncode, though. The situation does seem somewhat up in the air to me.
  • narkfestmojonarkfestmojo ✭✭✭
    Pretty sure BHS would rather let TERA NA completely die then remove XIGNCODE.

    The only reason they would even consider it is if we could find some way to a) demonstrate that TERA was somehow distinct from all the other titles that have XIGNCODE and b) that there is absolutely no problem with XIGNCODE, but for some reason it should still be removed.

    I can think of just one way to satisfy both;
    a) TERA has been around for a very long time and people have made purchases without any indication that XIGNCODE may be added in the future.
    b) People may be uncomfortable with having XIGNCODE on their computers and should not be forced to install it in order to enjoy purchases that they have already made.

    EME would not need to validate why someone may be uncomfortable or provide any indication that there is a reasonable justification for it.
  • ChristinChristin ✭✭✭✭
    narkfestmojo wrote: »
    Pretty sure BHS would rather let TERA NA completely die then remove XIGNCODE.

    The only reason they would even consider it is if we could find some way to a) demonstrate that TERA was somehow distinct from all the other titles that have XIGNCODE and b) that there is absolutely no problem with XIGNCODE, but for some reason it should still be removed.

    I can think of just one way to satisfy both;
    a) TERA has been around for a very long time and people have made purchases without any indication that XIGNCODE may be added in the future.
    b) People may be uncomfortable with having XIGNCODE on their computers and should not be forced to install it in order to enjoy purchases that they have already made.

    EME would not need to validate why someone may be uncomfortable or provide any indication that there is a reasonable justification for it.

    Unfortunately, their TOS covers all of that. I supposed if you didn't care about your account, you could do a reversal if you had recent purchases. Otherwise, most payment gateways don't have any protection to cover gaming goods.
  • TomRipleyTomRipley ✭✭✭
    Xerses wrote: »
    ... with spacecats being gone, and no other CM taking his place, we no longer have an ambassador figure to communicate with us.

    KitTeaCup said in the latest stream that she's the new CM.
    She did come across as pretty likeable and excited about it.

    The stream itself, considering it was about new content, was kind of lackluster though. In the past, we'd at least have gotten Spacecats floormatting POV of the new dungeon. ;)

    And of course there was this small, seemingly out of context moment where KitTeaCup said "People keep asking about this." and Sean leaned back, his arms crossed and said smugly "Yeah, I'm sure they do." And that was that. (The *only* thing repeatedly being asked about throughout the stream unsurprisingly was xigncode.)
  • tisnotmetisnotme ✭✭✭✭
    TomRipley wrote: »
    Xerses wrote: »
    ... with spacecats being gone, and no other CM taking his place, we no longer have an ambassador figure to communicate with us.

    KitTeaCup said in the latest stream that she's the new CM.
    She did come across as pretty likeable and excited about it.

    The stream itself, considering it was about new content, was kind of lackluster though. In the past, we'd at least have gotten Spacecats floormatting POV of the new dungeon. ;)

    And of course there was this small, seemingly out of context moment where KitTeaCup said "People keep asking about this." and Sean leaned back, his arms crossed and said smugly "Yeah, I'm sure they do." And that was that. (The *only* thing repeatedly being asked about throughout the stream unsurprisingly was xigncode.)

    ^^^^
    what he said
  • narkfestmojonarkfestmojo ✭✭✭
    Christin wrote: »
    narkfestmojo wrote: »
    Pretty sure BHS would rather let TERA NA completely die then remove XIGNCODE.

    The only reason they would even consider it is if we could find some way to a) demonstrate that TERA was somehow distinct from all the other titles that have XIGNCODE and b) that there is absolutely no problem with XIGNCODE, but for some reason it should still be removed.

    I can think of just one way to satisfy both;
    a) TERA has been around for a very long time and people have made purchases without any indication that XIGNCODE may be added in the future.
    b) People may be uncomfortable with having XIGNCODE on their computers and should not be forced to install it in order to enjoy purchases that they have already made.

    EME would not need to validate why someone may be uncomfortable or provide any indication that there is a reasonable justification for it.

    Unfortunately, their TOS covers all of that. I supposed if you didn't care about your account, you could do a reversal if you had recent purchases. Otherwise, most payment gateways don't have any protection to cover gaming goods.

    you know... I'm a little annoyed by this... I was thinking someone might think this was trying to form the basis of a lawsuit, but I read over it a few times and I thought I was pretty clear.

    This would be a gesture of good will on the part of EME... that is all... nothing more then this.

    Someone mentioned a situation in which the players (in another MMO) created an open letter to the publisher of their MMO and the publisher removed their anti-cheat system as a result.

    I have been trying to figure out how we could do something similar, but it's really complicated with our specific situation.
    My line of reasoning was the only thing I could come up with.. something which would be acceptable and tick every box.

    I don't know what the situation is like in terms of player numbers and profit margins, but it might turn out that EME are looking for a way to back out of this and something they can present to BHS as a reasonable justification. Unfortunately, steam charts show that it has had only a minimal effect at best.

    1/ gesture of good will to players.
    2/ must not appear to be backing down to players.
    3/ must not suggest there is any fault with Wellbia or their software.
    4/ must not grant any validity to the suggestion that there is any reasonable basis for privacy concerns.
    5/ must demonstrate that TERA is distinct from other titles so it does not lead to a call to have anti-cheat removed from any other title.

    I think that's about it...
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