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Race Change Issue (Priest & Slayers)

We have observed an issue in TERA that recently cropped up, where using a Race Change Voucher causes some skills for priests and slayers to become “unlearned.” This most notably includes all Awakened skills for priests, and “Apex Urgency” for slayers. Due to the way these are earned via quests, we are unable to re-add them to player accounts. So please note: don't use the voucher if you have one and you meet that class combination.

We are looking into a solution, and will inform you as soon as possible if we find one.
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Comments

  • PagesPages ✭✭✭✭
    As a temporary solution, isn't it possible to reset the quest for affected individuals?

    (I'm not saying people should race change if they meet that criteria, but rather as a temporary solution for those who already have race changed.)

    It might also be wise for EME to make it so current Race Change vouchers cannot be used by Slayers/Priests, similarly to how they cannot be used by Reapers or Valkyries.
  • When we will get this back ;/ ?
  • You could create a char of the same race and same class for those who were harmed by this problem, and then transfer all the items, achievments and glyphs to this new character, since you can not restore the apex skills of the original chars. Better than players being harmed for weeks without a solution like this is happening.
  • i dont get how race change effected the apex, like wut
  • Any update or estimate for when we can change change safely? Thank you!
  • 46WRH7JGM3 wrote: »
    Any update or estimate for when we can change change safely? Thank you!

    yes please >.<
  • tisnotmetisnotme ✭✭✭✭
    46WRH7JGM3 wrote: »
    Any update or estimate for when we can change change safely? Thank you!
    howrang44 wrote: »
    46WRH7JGM3 wrote: »
    Any update or estimate for when we can change change safely? Thank you!

    yes please >.<

    soon Xp
  • tisnotme wrote: »
    46WRH7JGM3 wrote: »
    Any update or estimate for when we can change change safely? Thank you!
    howrang44 wrote: »
    46WRH7JGM3 wrote: »
    Any update or estimate for when we can change change safely? Thank you!

    yes please >.<

    soon Xp

    Soon*trademark*
  • Hi everyone!

    It looks like @howrang44 already got an update on another thread, but let me put it here for you all to see:

    seandynamite July 2
    "The bug has been submitted to BHS to fix - when we have a fix ready we'll deploy it. That's all the info we have right now."

    Thanks for your patience!!!
  • DrazerDrazer ✭✭
    When. Are they gonna fix this, it has been more than 20 days
  • Any updates please? ....
  • Carito728Carito728
    edited July 2018
    Just making sure -- Appearance Change Vouchers aren't affected by this, right? Only race changes?
  • DrazerDrazer ✭✭
    > @Carito728 said:
    > Just making sure -- Appearance Change Vouchers aren't affected by this, right? Only race changes?

    You are right
  • cant they like diagnost the proplem in the faulty code and use like an older version one or it does not work that way ?
  • i've been waiting for a month.. tf are you doing..
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