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Why is server maintenance so hard for EME?

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Comments

  • vkobevkobe ✭✭✭✭✭
    Mouretsu wrote: »
    vkobe wrote: »
    vkobe wrote: »
    i890popbox wrote: »
    Honestly I expect nothing more from this company. This is pretty normal.

    dont worry is worst with black desert :3

    At least with black desert/Kakao they do maintenance while most of NA is asleep. Don't really care if they go into extended maintenance, which rarely happened.

    you dont remember their 24 h maintenance 2 months ago ? :lol:

    well at least once by month kakao has an 8 h maintenance and 2 emergency maintenance :3


    I'm sorry but this is bs. I hate black desert and even I wouldn't say this like it's some how worse than Tera. They had a super long maintenance when they moved to better servers cause the community complained about crazy lag for a long time. They actually did what the community wanted and tried to fix the lag which is more than can be said for EME. Also Black desert servers actually come up early from maintenance a good chunk of the time. There is no comparison between that game and Tera. Tera is by far worse. Lets not even mention the fact that BDO gets balance patches one week after they hit Korea while we wait 4 months for the same simple things here. The only thing Tera has over BDO is pve.

    so is mean they fix the wizard/witch bug ? because i remember the shitstorm on their forum while the may update :)

    and from what i read people wish than they didnt update balance class, because they ruined the half of class in black desert, while the class you know is still OP and it seem than their pvp is more rng dependant and than the gears carry more the pvp than before may update

    now if you want compare, we have to wait like 3 or 4 months after korea update to get for exemple male brawler or elin gunner

    for black desert say to me how many time we have to wait to get kamasylva update or lanh update after korea got it ?

    and only for this week i have to download 3 times a update for black desert
  • Mouretsu wrote: »
    vkobe wrote: »
    vkobe wrote: »
    i890popbox wrote: »
    Honestly I expect nothing more from this company. This is pretty normal.

    dont worry is worst with black desert :3

    At least with black desert/Kakao they do maintenance while most of NA is asleep. Don't really care if they go into extended maintenance, which rarely happened.

    you dont remember their 24 h maintenance 2 months ago ? :lol:

    well at least once by month kakao has an 8 h maintenance and 2 emergency maintenance :3


    I'm sorry but this is bs. I hate black desert and even I wouldn't say this like it's some how worse than Tera. They had a super long maintenance when they moved to better servers cause the community complained about crazy lag for a long time. They actually did what the community wanted and tried to fix the lag which is more than can be said for EME. Also Black desert servers actually come up early from maintenance a good chunk of the time. There is no comparison between that game and Tera. Tera is by far worse. Lets not even mention the fact that BDO gets balance patches one week after they hit Korea while we wait 4 months for the same simple things here. The only thing Tera has over BDO is pve.

    Yeah hes just lying.One they only do weekly maintenance not 3 times a week...no mmo does?
    I have a strong hate for BDO but their maintenance is better than TERA...sadly.
    BDO comp you every time there is extended maintenance with mostly blackstones and what now TERA gives us jack [filtered].
  • vkobevkobe ✭✭✭✭✭
    Mouretsu wrote: »
    vkobe wrote: »
    vkobe wrote: »
    i890popbox wrote: »
    Honestly I expect nothing more from this company. This is pretty normal.

    dont worry is worst with black desert :3

    At least with black desert/Kakao they do maintenance while most of NA is asleep. Don't really care if they go into extended maintenance, which rarely happened.

    you dont remember their 24 h maintenance 2 months ago ? :lol:

    well at least once by month kakao has an 8 h maintenance and 2 emergency maintenance :3


    I'm sorry but this is bs. I hate black desert and even I wouldn't say this like it's some how worse than Tera. They had a super long maintenance when they moved to better servers cause the community complained about crazy lag for a long time. They actually did what the community wanted and tried to fix the lag which is more than can be said for EME. Also Black desert servers actually come up early from maintenance a good chunk of the time. There is no comparison between that game and Tera. Tera is by far worse. Lets not even mention the fact that BDO gets balance patches one week after they hit Korea while we wait 4 months for the same simple things here. The only thing Tera has over BDO is pve.

    Yeah hes just lying.One they only do weekly maintenance not 3 times a week...no mmo does?
    I have a strong hate for BDO but their maintenance is better than TERA...sadly.
    BDO comp you every time there is extended maintenance with mostly blackstones and what now TERA gives us jack [filtered].

    so how you explain every week we have to download 3 times a update before to open our black desert ? :)

    ye 10 blackstones :lol: 10 blackstones it is like 200 noctenium in tera :lol:
  • ElinUsagiElinUsagi ✭✭✭✭✭
    I don't see how BDO has better maintenance or servers or pvp than TERA.

    BDO user here o/
  • In the end, there's little to be gained from comparing. All games have their share of problems related to servers, maintenance, gameplay issues, long-standing community gripes, and so on. They're usually just different problems that affect different people, so maybe you're more affected by TERA's problems than whatever other game (or vice-versa).

    Most important point, beneath all the snark and cynicism, is that maintenance windows for this game just need to become more predictable, so that it's more common to be early or on-time than late. Right now, if you look since the beginning of the year, the percentage of completions within the scheduled maintenance window is probably about 50%, and lower if you only count major patch day maintenance. Obviously their goal should always be to get that on-time ratio higher.
  • MinazukiMinazuki ✭✭✭
    edited July 2018
    8am-11am thursday... arent most people suppose at their office/job site/school etc? who care maintain get extended while weekday work hour?
  • SageWinduSageWindu High Seat of the Jedi Council ✭✭✭✭✭
    edited July 2018
    Minazuki wrote: »
    8am-11am thursday... arent most people suppose at their office/job site/school etc? who care maintain get extended while weekday work hour?

    Because many people who play this game do NOT have schedules like that. And that number is not insignificant.

    Also, that's not really the point. The major point of contention is that maintenance time hits, then it gets extended. Then it gets extended again, and again, and again. And this has become both increasingly and alarmingly frequent. And this is all before we get to the fact that some major problems still go unfixed, and often times new problems are somehow created.

    Query: What was the patch where it took another 4 hours for the game to come online on top of the 4 hours it took for maintenance? Was it the Godsfall patch or another one?
  • PartyblastPartyblast ✭✭✭✭
    Minazuki wrote: »
    8am-11am thursday... arent most people suppose at their office/job site/school etc? who care maintain get extended while weekday work hour?

    PST. The past year and a half (maybe longer?) it seems every time I look at discord during patches, sometimes a normal (if you call all the swaps from Tuesday to Thursday normal) maint still has the servers down around 5pm EST. Which if you're assuming the majority population is on a 9-3/5 schedule then this is pushing into their playtime constantly.

    I understand extended maintenance occurs because things are unpredictable, but when your player base now has to expect every server downtime to take an extra 2-3 hours (or longer) it looks very unprofessional.
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