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Item claim not working.

It would really be nice if this could get fixed. I just bought my first items ever since this is my first time playing. I purchased a Sleipnir mount and captains cape. Now item claim tells me cannot reach item claim server.
I am not too happy spending money for absolutely nothing. I'm on the Dracoloth server and in-game name is Sylvauna. Please fix this.


  • I believe Item Claim was resolved yesterday after bring brought to our attention.
    If you still had any issue with purchases during that time frame, please feel free to contact our Support Team.
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