[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

Server Merge but no banked items

HexxuHexxu
in Console - General Discussion
I have not got any of the items from my other banks on the other PVE servers.
I thought they were all supposed to merge also.

Comments

  • GuardianAngelGGGuardianAngelGG ✭✭
    All of my characters were on one server, with shared banks, so I did not have that issue. However, I have copied the below information from the announcement about the server merge. Do you have the button at the bottom of your bank, which they mentioned in the announcement? Are you able to withdraw items from your other banks, if you have the button? If you don't have the button, or can't withdraw, then I recommend you use the "Support" link and submit a ticket. I am hoping you have the button, but just didn't notice it.

    Will my banks be merged?
    All of your bank contents from different servers will be moved to a temporary bank on the new server. (Your account banks from different servers will only transfer if you have at least one character on the server where the bank items are stored.)
    You will see a button at the bottom of your standard bank menu to access the temporary bank. The temporary bank has multiple tabs and tab pages to accommodate even a large number of bank items.
    You can only withdraw items from the temporary bank; you cannot deposit items into the temporary bank. The temporary bank has no time limit, so you do not need to rush to make room in your standard bank.
  • HexxuHexxu ✭✭
    edited August 2018
    Hi, no it is not there and that's what threw me. I deleted all the characters on the other servers as they said to do.
    But the bank items should remain, once the servers merged you should get said button but it is not there.

    It was right after the servers came back up so I will check again today when I get home.
  • VinyltailsVinyltails ✭✭✭✭
    Hexxu wrote: »
    Hi, no it is not there and that's what threw me. I deleted all the characters on the other servers as they said to do.
    But the bank items should remain, once the servers merged you should get said button but it is not there.

    It was right after the servers came back up so I will check again today when I get home.

    Did you delete EVERY character on the other servers so they were empty? If so
    GuardianAngelGG wrote: »

    Will my banks be merged?
    All of your bank contents from different servers will be moved to a temporary bank on the new server. (Your account banks from different servers will only transfer if you have at least one character on the server where the bank items are stored.)
    You will see a button at the bottom of your standard bank menu to access the temporary bank. The temporary bank has multiple tabs and tab pages to accommodate even a large number of bank items.
    You can only withdraw items from the temporary bank; you cannot deposit items into the temporary bank. The temporary bank has no time limit, so you do not need to rush to make room in your standard bank.

  • HexxuHexxu ✭✭
    Well that explains that then thanks for that.
Sign In or Register to comment.