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Should have 19 slots not 11
I used the 8 slots that they gave us, bringing my total slots to 19. Deleted toons and made sure banks were in order. I ended up with 16 toons which would give me extra slots. I logged into the game and it tells me I need to delete 5 before I can play?? They all have items and gold on them. I did do a ticket on the issue but thought I'd come here and see if anyone else had the same problem
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I used the four of the 8 free slots and ended with all my toons in same server no problem for me.
Pd maybe you forget to transfer every character to one server only.
I did that before merge and everything worked fine
Hopefully this clears out any doubts about your situation. Most important bits about the merge are covered there ^^
P.S. Mind you this was made a week before merge