[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Comments
EME can't do a damn thing about the game, can't improve gameplay aspects of it, can't fix any issues or make a patch by themselves, it all comes from BHS. They don't play their game, doesn't know how it works or performs on different hardware builds or connection latencies, so they can't come up with a solid idea about what is wrong with it and what isn't. Not even BHS ever came up with solutions to simple things like the glitching capes/scarves, mounting bugs, much less to complex aspects to it like...rubberbanding and everything going to crap with skills past a certain latency threshold! It was players who came up with fixes to those problems in benefit of all those affected. Wasn't the game developer and of course, not the publisher.
Someone mentioned that, yes, the majority of the community is made of whining and screaming toddlers who can't and won't use the bathroom on their own and pee their pants in their chairs after losing a dps battle against the next crying baby in ghillieglade or something.
But I hope EME realizes that the ones who actually come out here, who voice their opinion and leave feedback, are mostly the grown up ones. By that I mean, in cases, veeeeeery grown up. Like, dude, some of us even have double Masters or PhDs.
EME, don't brush us off. Use what we're telling you, for it is what we want to help you with. To do what? To live and not just survive. You need a "jesus" right now, and you yourself definitely ain't it.
So many players use Proxy so that the game is playable at all. Your customers from outside NA, such as OCE, South America etc, will be forced to play in honestly unplayable ping conditions. Top this off with Tera's poor optimisation and constant problems of server lag, and what do you have?
I fail to see how any of the measures you have taken so far have prevented gold sellers, bots, and hackers. As so many others have already said, this move will only drive away the common and ethical users of third party software. Those who know how to exploit these things will continue to do so.
The management of this company is honestly appalling. Lack of quality control in announcements, patch notes, miscommunication with players, and a CM who despite having worked here for 7+ months knows less about the game than a new player who has played with more than 50% of their brain capacity for 1 week.
I have continuously defended NA Tera and Eme in the past but no more. So many promising aspects of Tera in recent years (awakening, new content like guardian, fishing) pales compared to the overwhelming evidence of mismanagement and ignorance to player wants and needs.
Your blind adherance to ToS despite knowing how much it helps the majority of the playerbase speaks volumes. Law in any environment shouldn't exist for the sole purpose of being an arbitrary law. It arises out of social and cultural needs so that it serves a meaningful purpose. Implementing XIGN did not stop the hackers nor the gold sellers, and this move will not either.
For a game so poorly optimised, with so many glitches and bugs, and poor community management, one of its only saving graces was its unique combat style (for which Eme has no credit). This will be lost for so many after the update. Trying to play any meaningful content with 250+ ping from Australia, and supporting a company that doesn't care about their playerbase? No thanks. I've spent hundreds of dollars on this game over the past 4 years that I have been playing and would have spent more in the future but why should I or anyone else help line the pockets of staff like KTC who in 7 months don't bother to learn the game at all? What exactly are you paying her to do?
You drop this bomb on the playerbase that nukes so many people's ability to play the game at all, and then you delete all threads on it and arbitrarily determine what is "constructive" or "toxic". Customers of any product or service should be allowed to voice complaints. Doing something so stupid and then wanting your players to be nice to you is infantile.
For anyone who thinks this is a good decision for the game, what is wrong with you?
I have been playing this game since the beginning of 2015 and although I stopped for a few months, I started playing in May of this year as soon as I was able to solve the problems I had with my pc. Since then I had to submit to using the proxy because it started to be very difficult to play competitively with the high latency that the game has been found, mainly living outside the USA, with the delay of the skills and constantly dying because of this. I started to use it even more after the inclusion of xigncode 3, because this software that says an "anticheat" is much more a spyware than an anticheat, and it is well known that this tool steals information and can be harmful to the pc of its users .
The proxy allowed me to better enjoy the game I so much enjoy, and now that the servers were full, I was much more excited to play and have fun. That attitude, while I'm already aware and knowing that you are in your legal right to do so, will only hurt the NA version of TERA. It is raining statements from players who will migrate to the EU.
The vast majority of players who make use of the Proxy tool do so because of the skill prediction mod and bypass to not install or run Xigncode. So, as a matter of fact, why not incorporate the prediction skill into TERA and abandon Xigncode?
People would not even have used the proxy if there was already a native game prediction skill that would override the latency difference in PVE, and Xigncode would never have been implemented. The action taken by EME even demonstrates how useless Xigncode is.
Would not it have been better to contact the proxy developers and trying to work with them on a solution to implement the mod Skill prediction on TERA? Or how does Gameforge make and make official the tool and the shinra meter? I even occasionally used dps meter to see how I was doing in the dungeons, and what I could do and change to improve and help even more my playmates.
This is only eroding the image of EME with its consumers, an image that has been worn out for a long time by bad communication and sometimes administration. I know you have limitations as to what you can and can not do with TERA, but as the communication channel between us, players, and the developer in South Korea, you accurately strive to pass on those problems that already endure for years without solution. If neither you nor they can't internally apply a prediction skill and a dps meter in the game itself, then why not get in touch with those who have developed and managed to do such third party programs and or work on a way to natively apply them in the game or make them official?
There is a less traumatic solution to this, so please rethink and reconsider this attitude.
> ThePieBoy wrote: »
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> AxeI wrote: »
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> You basically shot yourself (once again) in the foot with this decision
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> This time they shot themselves in the face/head not the foot. Unless they implement fixes based on the feedback currently given on this thread, this game will continue to decline at a rapid pace until they shut it down due to lost of profit. Which I don't think is very far from now.
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> Sadly there are no fixes they can come up with. In the past they outright rejected help from the proxy developers against the exploit modules, that gave bad reputation to 3rd party apps, and now they have come to the point of presenting false allegations to enforce DMCA against discord accounts and Github repositories that hosted proxy-related content. They are stubborn, for not using a offensive and more suitable word, they won't admit that they are wrong and that did commit a terrible mistake, so nothing will be fixed.
The provoke guild use the proxy for use the memeslah on HH
I am from Argentina and I have to play with 238ms. In my game times, I have contributed in some way to server maintenance (buying EMP from another player for gaming gold and elite voucher).
This year thanks to "third-party programs" I was able to enjoy the game like never before. It was like living in the USA. I was able to make the roughest content of the game: 5-star dungeons.
I have never had to use something "extra" to be the best. If I must be noob, I have to be. That does not embarrass me. I would be embarrassed if I came to use a hack to alter my states and be stronger. All that would be a lie to myself and I am honest.
Please do not destroy this game. The game is beautiful. Rate all opinions.
Sorry for the release in Spanish, my English is very bad.
Instead, I'll be writing about how I think YOU CAN FIX THIS MESS:
-Remove xingcode or change it for another thing enterily: it's plain spyware and proven to be useless against actual cheaters. Also reduces a lot the game's perfomance. THIS IS IMPORTANT
-Make ping-dependent skills or even classes useful for people with high ping: the idea is to somewhat balance the disparaty between low-ping players and high-ping players. Skill prediction helped a lot with this. Another option would be to implement a skill prediction ONLY for high ping players. THIS IS IMPORTANT
-Fix the server lag: merge helped a lot compared to what we were experiencing in AV server. However it's still not enough. Look deeply into this issue. THIS IS IMPORTANT
-Get a new community manager or hire another one that actually plays the game actively so you can get a really good idea of what's current the state of endgame scene. I have nothing personal against KTC, but she has shown she doesnt have a good idea of the endgame. If there's a second CM that plays often, then KTC can be the face and the other person can give her the tips/notes, an overall idea of the current end game.
-Rebuild your trust with your community. The issue with the incomplete patch notes and lack of communication with the players (Player Council, while important, isn't enough) has shown that you dont care for us, therefore why would us care for you? Dont forget that TERA can be a game but it's also your business and we are your costumers. If the customers arent happy they will leave and if there are no costumers then any business is destined to fail. So it's in your best interest to keep in touch constantly with the community, always listening what are the issues and doing your best to fix them THIS IS EXTREMELY IMPORTANT
-Improve the communication among the staffs. I make this point because I've seen that all this exploded due the use of third party programs which violates your ToS, yet there's a picture around showing a GM talking with a player suggesting to use a VPN/Proxy to improve net stability. This creates a contradiction and shows that even among you there's a lack of proper communication.