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Patchnote of april 17 2018
In game calendar item reward issue - The claim function on the in-game calendar is off by one full day. When you log in, you can claim yesterday's items. Items listed on the day you log in can only be claimed the following day. This is not intended behavior and there is a hotfix on the way to correct this issue.
does it really takes 1 year to get a hotfix for this? cause the issue is still there.
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Which is, if I remember correctly, actually the hotfixed version, because the original was even more broken. What with the claim button not just not working despite being shown as available (for that nine hour overlap stretch, until it all sorts itself out after midnight PST), but the day only becoming available at all the next day, with the current day being shown as a greyed out 'day in the future'.
At least that is what I recall, there have been a few iterations of this issue, so I might be mixing them up, my apologies in that case. (There also was the whole thing where different time zones could see the calendar fully offset by a day, so that the first of the next month was shown as filled in as part of the current month, which was also something that was corrected around the time that hotfix came up, IIRC.)
Anyway, yeah, the solution is to login before 5pm PDT each day, or just collect things the next day. It's really stupid... but it is what it is.