[PS4/XB1] We will be entering into maintenance on 9/23 at 7pm PDT, and have an expected downtime of 3. For details, please visit the following thread: http://bit.ly/teraconsolemaintenance


What happen to the support page?
Unable to see open tickets nor ticket history.


  • No idea I just saw it also.
  • I think they changed something. I have sent a ticket properly though the look was changed.
  • edited March 27
    The steps to continue on any Open / Unresolved Tickets from the Older System are located HERE.

    If you want a quick guide, here is what you need to know :

    If you've created any tickets using our old system and you wish to continue the discussion, you'll need to create a new support request. Please include the Ticket Number found in the subject line of your e-mail notification from the older Support Ticket that was submitted, and our Agents will be happy to pick up where the old Support Ticket left off.
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