Sept 3rd brings free Castanic Demons with first EMP purchase.

2»

Comments

  • StarSpriteStarSprite ✭✭✭✭
    Eme just posted on discord that it's now active.

    "The gift with EMP bundle is active now. The first time you purchase EMP for TERA from about 10:00 am this morning until the promotion ends on Sept 17, you should get the bundle listed on this page: https://store.enmasse.com/back-to-school
    If you don't get the bundle within a few hours after your purchase, please submit a support ticket so we can track down the issue."
  • MargaretRoseMargaretRose ✭✭✭✭✭

    @StarSprite said:
    Eme just posted on discord that it's now active.

    "The gift with EMP bundle is active now. The first time you purchase EMP for TERA from about 10:00 am this morning until the promotion ends on Sept 17, you should get the bundle listed on this page: https://store.enmasse.com/back-to-school
    If you don't get the bundle within a few hours after your purchase, please submit a support ticket so we can track down the issue."

    Seems it is confirmed the forums are kept up to date by the player council.

  • Doesn't seem like there's any news for those of us who bought EMP based on the originally announced date and discovered too late it had been moved?

    @Nonea said:
    I just purchased EMP and got nothing, not even tera reward credits in my item claim :/

    I've only gotten Reward Credits after actually spending the EMP, not just buying them and having them sit in my account.

  • edited September 3

    @Erulogos said:
    Doesn't seem like there's any news for those of us who bought EMP based on the originally announced date and discovered too late it had been moved?

    I recommend at this point to send a ticket. Originally I wasn't sure if they were going to do blanket compensation or not, but it sounds like they want people who made a purchase under this misunderstanding to contact them.

    (And yes, you're right about reward credits -- it's only once you purchase a TERA-related item with your EMP.)

  • @Nonea said:

    @Christin said:

    But shouldn't I have at least gotten my tera reward credits? I usually did when ever I bought emp or something in the store

    You only get reward points for spending EMP not buying it as stated here. https://support.enmasse.com/hc/en-us/articles/360017397034-TERA-Rewards-Credits-and-TERA-Rewards-Points-on-PC

Sign In or Register to comment.