[PS4/XB1] TERA Maintenance Updates

CURRENT MAINTENANCE

Maintenance 01/02

We will be experiencing a maintenance on all servers on 01/02 at 6pm PST (2:00 UTC), and have an expected downtime of 3 hours. During this maintenance, we will be doing a standard server restart, and as such there is no additional content being added at this time.

Thank you for your patience and understanding!

Updates

  • 6:00pm - Maintenance has begun.
  • 6:55pm - Maintenance is complete!

Comments

  • edited November 2019

    Maintenance 11/4 (Hotfix)

    We will be experiencing a server maintenance on 11/4 at 6pm PST, and have an expected downtime of 3 hours. During this time, we will be doing a hotfix, and as such no additional content is being added at this time.

    Thank you for your patience and understanding!

    Updates

    • 6:00pm - Maintenance has begun.
    • 7:00pm - Maintenance is now complete!
  • edited November 2019

    Maintenance 11/18

    We will be experiencing a server maintenance on 11/18 at 6pm PST, and have an expected downtime of 3 hours. During this time, we will be having a standard maintenance, and as such no additional content will be added.

    Additionally, an exploit was discovered that was negatively affecting the dungeon leaderboards, and as such the dungeon leaderboards will be experiencing a full reset during this time. The season will resume as normal, and players will immediately be able to place on the dungeon leaderboards once maintenance is complete. Rewards are NOT BEING SENT OUT AT THIS TIME, as this is not the end of the season.

    We appreciate your cooperation and understanding!

    Updates

    • 6:00pm - Maintenance has begun.
    • 7:12pm - Maintenance is now complete. Thank you for your patience!
  • edited December 2019

    Maintenance 12/16

    We will be experiencing a maintenance on 12/16 at 6pm PST, and have an expected downtime of 3 hours. During this time, we will be releasing the v80 patch.

    We appreciate your patience and understanding!

    Updates

    • 6:00pm - Maintenance begins.
    • 9:00pm - Maintenance has been extended by 1 hour, with a new end time of 10pm. Thank you for your patience.
    • 9:35pm - Maintenance is now complete. Thank you for your understanding!
  • edited December 2019

    Maintenance 12/17

    We will be experiencing a maintenance on EU and JP servers on 12/17 at 6pm PST, and have an expected downtime of 3 hours. During this time, we will be deploying a hotfix to directly address an issue concerning the WinTERA Battleground. As such, no additional content will be added at this time.

    We appreciate your patience and understanding!

    Updates

    • 6:00pm - Maintenance begins.
    • 7:01pm - Maintenance is complete. Thank you!
  • edited December 2019

    Maintenance 12/19 (Emergency)

    There will be an emergency maintenance tonight (from 6 – 8 p.m. PST) to address a bug allowing players who collected a Keening Dawn mote and then entered the Pit of Petrax to complete the dungeon with faster-than-normal times, invalidating the results of the leaderboard.

    During the maintenance, we will reset the Pit of Petrax leaderboard and make changes to the motes. The reset is necessary to clear the bogus times, as simply removing the character and their completion time from the leaderboard would “block” those positions after removal, preventing players who had completed the dungeon legitimately from earning those spots.

    We apologize for any inconvenience and will be sending a compensation package to your Parcel Post consisting of:

    • [Event] Toybox Key ×3
    • Wintera Token × 20
    • Elite Crafter’s Cure × 1

    Thank you for your patience and understanding.

    Updates

    • 6:00pm - Maintenance started.
    • 6:38pm - Maintenance is now complete. Thank you!
  • edited January 3

    Maintenance 01/02

    We will be experiencing a maintenance on all servers on 01/02 at 6pm PST (2:00 UTC), and have an expected downtime of 3 hours. During this maintenance, we will be doing a standard server restart, and as such there is no additional content being added at this time.

    Thank you for your patience and understanding!

    Updates

    • 6:00pm - Maintenance has begun.
    • 6:55pm - Maintenance is complete!
This discussion has been closed.