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disconnect every 3 minutes

Hello good afternoon with everyone, I have a problem that 1 week ago the game starts to disconnect me, I thought it was for my poor internet of 15 Mb, but I played with that connection for 2 years, without any problem now I said to myself same, maybe I need more internet, thinking that it was my slow connection the problem, but in no other game disconnects me only in the online tera, I changed my connection to 30 Mb, but the problem persists, I can play other titles, like Dota 2, fornite, online atlantic, metin 2, rakion, and more games, but in the only game that disconnects me it is in the Tera online, in no other game does that happen to me or I feel lag, use the option of the LAUNCHER, repair / then RUN DIAGNOSTIC / and I get everything OK, but where Ports says it shows the following ad: PORTS: CAUTION - your network connection may affect game performance
https://i.ibb.co/gVPq9QH/DC-with-out-Proxy.png
We detected a slow connection between your computer and our servers on one or more of the required ports. This can cause lag and unstable game behavior.
I honestly do not know what to do, if someone knows how I can solve this problem, I cannot play Tera online because it disconnects me every 3 minutes, I accompany a photo of the launcher analysis. Thank you very much for your time reading this.https://i.ibb.co/zZwGBbL/Big-problem.jpg

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