[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
dragon package
Hello, I ordered the package of the dragon mount registering on Amazon Prime and on Twitch Prime on PS4 but I get claimed but on the account I do not get anything in the character, no package or anything, thank you if you can answer a greeting
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I recommend sending a ticket to support in this case. The forums here aren't a great place for these kinds of issues.
Yeah, probably a support ticket is the best chance. If your PS4 account is properly linked to your EME account (which is in turn linked to Twitch prime when redeeming that offer), then the items should appear in your Item Claim. Item Claim is a different section of the UI than Parcel Post, even on Console. (Note that this is the PC forum, but in this respect the game is the same across both.)