[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

Can't find my character..

Uhm hey there everyone!

I've been away from Tera for like 3 months or so and I just came back to this huge update.. to find out that I can't find my characters Lol

You see, I made 2 Tera accounts because I couldnt afford slot expansion; and on the 2nd one I made a gunner & a brawler.
I logged on my main acc and everything's cool, but then I logged on the 2nd one and my characters are gone.. xD
This is my main account & the chars I have in here are all Lv65, but the ones on the 2nd account were lowbies;

When I was still playing, I added my gunner, which is Lv48, to my main character's friendlist (in this account) and it still appears in there BUT the character itself just isnt on the account, it's completly blank .-.

I only registered two different emails/facebooks in Tera so I know for sure I am logging on the current account and not on a third one..
Can someone help me? xD And just in case my memory is really bad, is there a way to find the email registered via the character's name?

Oh btw server is HW.
Thank you in advance~

Answers

  • Still nothing? ;--;
  • MeowditaMeowdita ✭✭
    edited June 2016
    You waited this long for replies? I highly suggest sending in a support ticket.

    You really made sure you were in the character selection screen of HW and not other server?

    edit: send in support ticket using the account that has problem
  • Yeah I did, it says I have no characters in that account at all bleh will send ticket
  • I'm not sure if you've gotten an answer to your ticket but if I remember correctly, they once said something about deleting characters that have been inactive for a certain period of time.
Sign In or Register to comment.