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Support says to post bugs on the forum

YGFKHLM3GDYGFKHLM3GD
in Game Suggestions
This is brilliant. You cant put in a bug using the support ticket, and it tells you to come here. There's no bug forum in the list,a nd it says to submit a ticket. Bet they save a lot on CS that way.

All the same, since last patch, I can no longer access the welcome message, or the store using WIn XP, or my windows 2003 (Win XP 64) machines.

I have to hope that you wouldn't deliberately cut people off from the store, so I am assuming it is a bug, since it isnt in the notes.

Pretty annoying since I just started playing two weeks ago :(

Comments

  • TianaTiana ✭✭✭
    It, most likely, wasn't changed from the old forums. On the old forums, you could post your bugs.
    Go ahead and submit the ticket.

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  • YGFKHLM3GDYGFKHLM3GD ✭
    edited July 2016
    I did (in spite of the fact that when I got the button, it refused to allow a bug report, so I had to lie to it). I just thought it was a bit silly that they hadn't fixed it. I also think it is better to additionally have a forum spot for bugs so that people can home in on what's going on, share advice, etc.
  • NopiNopi ✭✭✭✭✭
    Apparently Tera is no longer supported on XP, nor anything older than 7.

    http://support.enmasse.com/tera/can-i-run-tera-system-requirements

    As a note from that page:
    *Windows XP (32-bit / 64-bit) is no longer supported, as the operating system is no longer supported by Microsoft. Technical issues encountered by users on Windows XP may not have an available resolution.
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