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Server Disconnection Issue

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Comments

  • MarvionneMarvionne ✭✭
    RKC wrote: »
    Still have this problem I thought this was gone. The worse part is that when you lag you can still see them walk around and chat with you, but you cant do anything but watch them call you and you cant even do anything. What is happening EME this is bad it and it last around a minute or two.

    Still having problems here in the Philippines.

    Same thing for me, you can literally see whats happening but you cant do anything aside from walking around, you can't skill, you can't chat, but you see them chatting or spamming skills.
  • RakWraithraiserRakWraithraiser ✭✭✭
    I really don't like it. It cuts my passion for continuing playing this game.
  • MarvionneMarvionne ✭✭
    Whats the server maintenance for if you cant fix this issue tsk. OR AT LEAST GIVE US ANY DETAILS ON WHAT IS HAPPENING THAT COULD HELP!
  • SeravioneSeravione ✭
    WOW. After the maintenance the lag and dc [filtered] is back again! So fkn pissed now i've been avoiding dungeon for 3 days and can't get on crusades. Sign of a doomed game....
  • DeathologistDeathologist ✭✭✭
    After more than 1 hour play, dcing started. Mostly during change chars, or loading.
  • RiteerRiteer ✭
    After meint it getting worse :( Every 5 min dc
  • SeravioneSeravione ✭
    RakWraithraiser wrote: »
    I really don't like it. It cuts my passion for continuing playing this game.

    same :( *browsing other games
  • XvostXvost ✭
    right now disconnecting every 15 mins... i cant paly normally already for 3 days
  • LoliotakuLoliotaku ✭
    Before the 'Server Disconnected' popup was added, when a client lost connection to the server the game would 'eventually' crash if it did not reestablish connection before a trigger occurred that required data to be retrieved from the server. For example. I have satellite internet, and often this type of internet is prone to packet loss and occasional spans of connection loss, especially while playing online games. With that said I often check my ping to find I have 0ms of ping, which is a common sign that at that currently my client is unable to communicate with the server.

    In the past I would run around in the game with 0ms ping with no issue outside of rubber banding back to where I lost connection or windows spamming on my screen all at once when I eventually resumed connection, but If I moved too far from my immediate area or attempted to speak with NPCs my game would sometimes crash.

    This leads me to believe that before this popup was added there was nothing on the client side actively checking to insure a connection existed between the client and the server. The client would continue to run even if not communicating with the server and when the client could no longer operate it would crash and there is your disconnect. Now, I fear this popup, which was probably added as a means to allow users to gracefully enter back into the game after disconnecting, has also added checks to insure connectivity at all times.
  • EdlinEdlin ✭✭
    edited August 2016
    Can we have a solution? I have had this issue since friday. Every 15 mins i get dc. It's unplayable. The best part is : where are the gm's? Are we going to have a fix or not? I don't see any gm's answers. We'd like to know or , at least, have even a "we don't care" like answer. Like ppl are saying: looks like they left us alone, here, crying about this issue. I hope we can have a fix soon.
  • MarvionneMarvionne ✭✭
    ALL THE ADMIN ARE TOO LAZY TO GIVE US A FCKING ANSWER! THEY COULD ATLEAST SAY SOMETHING ABOUT IT!! SCREW THEM!!
  • kornfqkornfq ✭✭
    I'm also getting disconnected at each 5 minutes...so EME you want me to play this anymore or not? I just renewed my elite just to be thrown out of the game....i can't do anything !!!
  • BodoxyBodoxy ✭
    play tera in europe here do not have support for problems cya NA
  • EdlinEdlin ✭✭
    edited August 2016
    Bodoxy wrote: »
    play tera in europe here do not have support for problems cya NA

    Tbh tera Eu is worse than Tera Na (I'm talking about the time of fixing issues).
    Btw.. this issue is not affecting only European players.. I read somewhere ppl from South America are having the same issue. GG.
  • SpacecatsSpacecats ✭✭✭✭✭
    edited August 2016
    Sorry for the lack of response. This is something the ops team was looking into yesterday but failed to find a specific cause. TERA server stability was fine on our end, showing no spikes.

    Is anyone experiencing this problem from inside the NA region? Because so many people seem to be having this trouble while playing from outside NA, It's possible that this is an overseas connectivity issue - ie a hacker blue whale swam into an underwater internet cable or something similar that we don't have any control over. I'll continue to check for updates in case there is some factor that has not been explored yet.
This discussion has been closed.