[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Comments
Bumping
no a = 7days
just notice through TB
That's great for people to read now, but if you don't read the forums regularly or if you haven't even in the last day, you wouldn't have any idea what the difference is and it's incredibly unfair to those who have lost gold because of such a slight difference that they wouldn't even know to look for
*sigh*
I just... nope. Never mind. Not even going to waste my time. I'll let y'all sort it out amongst yourselves. Have fun with that, by the way.
- When the box showed up on the calendar, "Oh hey! Must be one last bang after the Mongo event. Guess I'll hop on later and grab it..."
- I log out and go do stuff for several hours.
- Later after the item was changed to Spellbind, I log in only to be greeted by Spellbind, "Wot. I missed it? Maybe a bunch of them ended up on the broker?"
- Which then I proceeded to immediately scoop up the cheapest one and open it on the character I wanted it on, only to realize that it was a 7-day.
- I then double check the item description and there is no mention of it being a 7-day costume.
- Then I come to the forums and see this shitstorm.
So, what do we do now? I genuinely believe that it was an honest mistake, but I don't think Spacecats has the authority to give out permanent costumes as compensation. I don't think it's a reasonable use of man-hours to have support comb through the logs and do guesswork to determine which transactions were intentional scams. Running a sale on the loot box for the costume would only serve to benefit the scammers more than the victims.
I think a good way to handle this would be to make the permanent costume available for purchase at the normal price of 995 EMP, hype it up as a promotion + apology, and tidy up the tooltips of the 7-day boxes.
I wasn't actually blaming the players here. This was EME's fault, no question. I was actually just amazed at the fact that some people were surprised that other people would capitalize on a mistake for their own benefit. Like... no [filtered] Sherlock? Welcome to Reality! Here in Reality, some people are [filtered] and these people lie. And 99% of the time, selfish evilness prevails and good honest people are left holding the bag. There is no such thing as karma, so don't bother comforting yourself with this false sense of "they'll get what's coming to them". Because Real Life doesn't come with a Justice Clause. Which is why most crimes go unsolved. Bad people roam the streets enjoying the fruits of other peoples' labor while innocent people suffer. This is Reality. You don't get compensated for being ripped off, and 9 times out of 10 you don't get to see the person who ripped you off brought to justice. Unless you have insurance, in which case you might qualify for the very rare opportunity to get compensated by the insurance company that has been ripping you off for X number of years.
Whoa... maybe I need to take a break from Reality. It's making me jaded.
Yeah mang. I'm not sure what I said to spark all that other than it not being a good use of man-hours to untangle the mess.
Nah it wasn't you, it was the people saying "I don't understand why people would exploit a bug for personal profits"
Like, um, people do that [filtered] all the time? People are [filtered].
You're right, at this point it would be way too much work to try to fix it. What's done is done.
Will you please fix these boxes to either say 7-day or remove them all together? Thank you