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i need ryly fast help

KathalaKathala
in TERA PC - General Discussion
Like in description i need help fast.

Actually not me but my frend , before merge we all got for free 4character slots right?
I did get mines so..
Well my frend check her mail and she got only 1 free character slot.
So my question is is this a bug?? or when did u need to log in good time to get it or i dunno whut else.
the free transfer will end in 2 days so we need to fix this problem fast tahst why im ask for help here maby any one of u hav this problem?? if yes can u help us resolv it?
we could tye support ticket but it take a while when i send mine before it took week to resolv type bact etc etc so we dont hav that time:/ so we would be ryly glad if any one could help us in any way.

Comments

  • NopiNopi ✭✭✭✭✭
    You should have obtained all 4 at the same time. Submit a ticket explaining your situation. HOPEFULLY your friend didn't pick the items and they are still in mail. If they are still in mail form, a screenshot could be very useful.
  • YuhataYuhata ✭✭✭
    Ya, are you sure you just didn't miss the 4 in the lower corner of the icon?
  • KathalaKathala ✭✭
    She send a ticket lets hope she will get the problem resolved but i told her to cheek all cher characters whit they e-mails just to be sure. but ty for answer :)

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