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Please help, my gold vanished?

ItsumoooItsumooo
in TERA PC - General Discussion
Hello, I had some gold in my inventory and it just vanished, I don't know what to do.
Today is my first day back in a year or so, and then this happens. I had 70k earlier today, I had sold a 30 day Elite voucher to an old guild mate. I spent 40k buying a school uniform, so I had 30k left over. Now I'm looking at my inventory, and I have no gold at all, I don't know where it went or what happened. I have less than 500g right now. I sent in a ticket, but I just don't know what to think, has this ever happened to anyone before? I offered someone on the trade broker 30k for a swimsuit they had for sale, and they declined negotiations, I'm not sure if thats when my gold vanished. I'm just really upset right now, I would love any feedback.

Comments

  • NikuroTegaNikuroTega ✭✭✭✭
    I suggest checking any alts, if you have any, to see if maybe your gold is in their inventory. If not, then the next step is to check your trade log.

    Press ALT to show the main option bar, hover over the Social tab, and click on Trade Log and check the history. If, per say, someone would have your account info, the trade log will show who it was that might of taken your gold while you were on your break from Tera. Take a screen shot of it, and send in a ticket.

    Checking your sent mail, if it's possible(not at my computer atm), to see if there is any parcels sent with gold.

    If all of the above fails with no possible answer or clue, then yes, wait for your ticket response.
  • ItsumoooItsumooo ✭
    I checked the trade log, I only see the trade of my guild member giving me the 65k for the Elite 30 day voucher, and another trade of the same guild member giving me a undergarment type item. The gold also isn't on my alts, I haven't logged into any of them for several months, so the last-online dates haven't changes, I also made a new character, and the gold isn't on it as well. I haven't logged off since I got the gold, so there is no possible way that someone took it, I really don't know what else to think.. I also don't know how to check sent parcels. :(
    NikuroTega wrote: »
    I suggest checking any alts, if you have any, to see if maybe your gold is in their inventory. If not, then the next step is to check your trade log.

    Press ALT to show the main option bar, hover over the Social tab, and click on Trade Log and check the history. If, per say, someone would have your account info, the trade log will show who it was that might of taken your gold while you were on your break from Tera. Take a screen shot of it, and send in a ticket.

    Checking your sent mail, if it's possible(not at my computer atm), to see if there is any parcels sent with gold.

    If all of the above fails with no possible answer or clue, then yes, wait for your ticket response.
  • CladosClados ✭
    edited September 2016
    are you sure you didn't just press buy now instead of negotiating that 30k swimsuit?
  • ItsumoooItsumooo ✭
    Clados wrote: »
    are you sure you didn't just press buy now instead of negotiating that 30k swimsuit?

    Yes, I am sure. The swimsuit BUY-NOW was 40k, and they declined my 30k offer.
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