[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

Comments
BHS perhaps for the Civil Unrest issues cause thats game related, but I don't think BHS is in need of contacting for servers crashing.
not just 2 hours, remember AV, downtime was so long :c
Yes but I doubt they're going to explain one issue without the other. Also the latest patch could have a bug and that's what caused all of this.
While Spacecats is like "More Mongos + a Triple drop?"
While Minea and Tonka and Harmonia are "God ****"
While Dontazemebro is like "Can i ban some people!"
Don't mind me. I'm not awake yet
I bet 100% that they will only give a minor apology, followed by a "working as intended."
1000%
AV was down for another additional hour, so 3 hours total I think.