[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Comments
___________ is the name, AV is the server. Highwatch. NPC/F-key stopped responding, then all UI elements (inventory, etc), then just a popup "Server disconnected."
I really wish the fix was today and not Thursday T_T
Anyway, 3 or 4 disconnects in the past 2 hours. Everyone in my group had it at some point, sometimes simultaneously, sometimes not.
General area I'm in is north mideast US, pretty close to the server location actually so normally lag problems don't affect me much.
3 hrs now... But that's besides the point right?
At least Space finally commented in another post stating the hot-fix was for the crash involving "Civil Unrest"
And that their Technician's are still looking into the issue with the lag | disconnects.
But They're two separate issues.
At least it's something. Better then nothing i suppose.
I just think BHS sent out a untested, screwed up Patch that is effecting everything.
Reason other Regions have had issues as well with the release of "The Guilded Age"
Now it's EME's turn to play Damage control with the Community and hopefully fix most of the problems in the build.
But since it involves so much work, They really don't have any answers as to when or how long it will take.
So they are trying to remain as silent as they can without further upsetting the community.
More or less.
Since i can't stay logged in for longer then 10-15mins just to gather.
I'm going to find another game to pass the time.
I have never, in the 4yrs that i have been playing had a issue with disconnects until "The Guilded Age" was launched.
Usually i sit around 50-70ms (varies) and my fps is decent.
Isn't on my end. Unless they changed something on their end.
One thing about this issue, however, is that while it can result in disconnects, it doesn't really cause extra latency. The high pings some of you are reporting still don't make sense as far as TERA is concerned. We'll continue investigating these as well but in many cases the cause is just a poor Internet connection on the player's part (check to see if you're lagging in other games) or latency somewhere en route to TERA servers from your Internet service provider.
Have you not been reading anything? Are you saying all these people from all over the world all have ISP problems? Don't you think we already checked our internet when we start to lag in Tera? Our net is fine everywhere, it's only in Tera we get massive ping spikes and then a disconnect.
As many people across multiple forum topics have stated, it's Zayo that's causing the issue.
And no, we can't all just change our ISP to avoid route through Zayo. You are going to lose out on massive amounts of players if you don't do something about Zayo. Perhaps maybe its time for you guys to change YOUR ISP instead.
how can we solve this problem
We have no reason to remain silent, except with the goal of being honest with our players we don't want to speculate or give false information. Being silent is better than telling you guys something that isn't true. I hope everyone here agrees with that and sees where we're coming from!
When there's lag, disconnects, and glitches like this all popping up at once, it's easy to speculate as to the cause. That's how rumors start. In reality, multiple things are happening. It's not a single culprit with an easy solution.
I've maintained a pretty low latency from NY with a 100 Mbps plan, however the spikes have just recently started occurring.
Space, I completely understand where you guys are coming from.
But this is quite a inconvenience to everyone who is experiencing issues.
I could care less about Dragon's, Or Civil Unrest, let alone all the issues this Patch introduced.
Sure, They need to be addressed and fixed of course.
All i want to do is play the game. And if i cannot do this, That is is a major problem.
I been watching my ms constantly. It never goes above 100ms (that i notice)
But then all of a sudden, There is a Lag spike, I cannot do anything and i disconnect.
Sure i can reconnect moments later, Until the next Disconnect that is.
And like i stated. This has only recently started to happen.
But while this is being investigated. I already downloaded 5 other games to play.
Hopefully you can get things "Working as intended" Soon
Are you actually trying to insult us? Honestly curious. It's not on our [filtered] end. It has been several days now of this nonsense. Frequent disconnects. Frequent insane ping spikes. Maybe actually log into the game and take a moment to notice how it's affecting nearly everyone. Try to do some dungeons, see how that goes. Have fun. I personally enjoy dungeons where in the middle of the battle, 1-3 players will disconnect while the rest die or barely survive since we can't do anything as the boss rampages on. Look at any global or area chat. We're all suffering here because of YOU, and this happens almost every patch lately. At this point, it's better to not play at all for the first one or two weeks after a patch. It always takes you guys that long to get [filtered] sorted and kinda fixed. Without fail.
Beyond frustrating, and you have the nerve to continue spouting that "everything should be good, it makes no sense, it is the players' fault, etc etc" [filtered]. Get a clue.
Oh, I forgot to add: I'm not lagging at all in other games. Or anywhere else. Obviously. Happy?
guess this just proves that west coast best coast :^)
Also on a side note which could be related IF other players have experienced this as well, i tried buying emp yesterday, when trying to connect it gave me the COWS error "LOL" to which refreshing and resending the information fixed, but then ingame inside the Tera Store when trying to buy a item it gave me a error saying the Item Couldnt be found and it took SEVERAL attempts at being able to buy something.