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Queue time estimates - do they EVER change?

LiquorCandyLiquorCandy
in TERA PC - General Discussion
No matter whether I queue as tank, or healer (I don't play as dps atm), I get an estimated queue time of between 2 mins and 2:20 seconds.

No matter how long I subsequently end up waiting, I end up having an estimated queue time of between 2 mins and 2:20 seconds.

No matter what time of day or night. I get these queue times.

My ACTUAL queue times vary from instant up to over an hour. I would hate to see what things are like for DPS. What good is an estimated queue time if it bares no correlation to actual waiting times.

Anyway I'm curious to know what DPS see when they queue. Are they ever going to update the algorithm for this?

Comments

  • PaulisAwesomePaulisAwesome ✭✭✭
    iirc it's an average of everyone queuing.
    So it always is stuck around the two min mark as long as tera's been around

    But like healers getting instant que, tanks getting short que..averages out the long dps que.

    TL;DR It's an average of everything(DPS, Heals, Tanks) Everyone sees the same number..It never changes if it even works anymore.
  • WafflebowlWafflebowl ✭
    edited October 2016
    It's been like this since the game launched. I don't think it even uses an average. I mean it's 2 minutes for everything, doesn't matter what you queue for. You can queue for 3s or something as healer or whatever, spend 3 hours in queue and it'll never pop. There has never been an answer regarding the origin of this magic number. It's actually really dumb, probably one of the worst queue time notifications I have ever seen. I've figured long time ago that it was bugged and BHS won't bother to fix it, like so many other bugs.

    TL;DR queue time is lie, it has never worked properly.
  • mollyyamollyya ✭✭✭
    edited October 2016
    They need to change the estimations like that
    Endgame dungeons
    For tanks, 5 seconds
    For healers, 3 minutes
    For mortal DPSs, 15 minutes.

    Leveling dungeons
    For healers. 1 minute
    For tanks and DPSs, 15 minutes
  • dreamcast87dreamcast87 ✭✭✭
    Always assume que time will be over 6 hours.
  • SaphirKanzakiSaphirKanzaki ✭✭✭✭
    You have different factors impacting the queue times. EU/NA prime time, holidays/workdays/weekends, events and many more. This is not as easy as in an amusement park where you have the rollercoaster signs "If you stand here, you have to wait 15 min".

    I don't think you will have BHS/EME work on this topic as there are far more important topics to work on.
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