[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20

GENERAL ERROR LAUNCHER PROBLEM

I p much reinstalled the game but I'm still getting this, repair doesn't work and I already reset my PC like 18 times so don't type that either. Can a GM be useful and help me pls.

Comments

  • edited October 2016
    Basically, there are two main possibilities:

    1. Some sort of modified file. If you did a fresh install to a new folder (or completely removed the old folder first) this shouldn't have happened.

    2. A bad patch node.

    To test for the latter, you need you patch server's IP address. If you could ping patch.tera.enmasse-game.com and post the resulting IP address that would help.

    (1) Click start, 2) type "cmd" and press Enter, 3) type "ping patch.tera.enmasse-game.com" and press Enter, 4) post the result)


    Aside this, GMs don't provide technical support on the forum, so you should send in a Support Ticket.
  • Reez wrote: »

    Okay, thanks -- though unfortunately it doesn't look like that's it. Assuming you did a clean install in a fresh folder, so there's no mods or conflicting files, then the next possibility could be anti-virus interfering. What anti-virus are you using? Is there any way to temporarily disable it and do a repair?
  • Hmm, didn't erase all my folders and stuff so maybe that's possibly it, I'll try that next tho
Sign In or Register to comment.