[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
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Recent Server Stability Issues

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Comments

  • Deleted UserDeleted User
    Any news about servers?
  • FafhredFafhred ✭✭
    Well; another problem now: I closed game and launcher as usual, restarted the launcher about 10 minutes later; logged in in the launcher; then started the game: so far, as usual.
    However this time the client does not go past the splash screen (does not reach the automatic server selection stage).
  • FafhredFafhred ✭✭
    edited November 2016
    Update. trying again 10 minutes ago; the game started correctly again; however I closed it due to massive lag (1 to 2 seconds, while I had never suffered lag yet over the past 2 weeks).

    Possibly symptoms of a new DDoS attack.
  • TianaTiana ✭✭✭
    I'm on board with still having issues. The same FFFFFF based client error. Having this around 7-8 times within 1-2 hours, which has killed my chance at completing dungeons or battlegrounds.
    I know you guys are hectic trying to figure this out. I'm a bit upset that I missed triple drop weekend, and now I'll be missing today's event due to the same issues.
  • feazesherofeazeshero ✭✭✭
    Well it seems like I have issues now; started right around thursday night. It's weird that I have never had any of these ping jumps since the release of ninja patch and now I'm getting it again since Thursday. My ping usually around 20-30ms but now it jumps to like 300-1000 in red status at times. Been ongoing till now and can't do any dungeons. Launcher seems to load very slow at the start and sometimes it doesn't have my username populated there. I know it's not my internet as I have tested it as other connections look good. I also use comcast and am from Michigan.
  • DelusoDeluso ✭✭✭✭
    I've notices some problem since last maintenance where sometimes I press a button or skill, no respond.
    Now, I've to press twice to make sure that I've pressed a skill. Yes my ping are bad which 300+ms constantly (but hey, I used to play 200+ms and now its just...), however it doesn't mean that I have to press twice each button to make sure it is pressed.
    Pretty sure it's not my keyboard though.
  • LancerJivaLancerJiva ✭✭✭✭✭
    Potato servers are on a frenzy again.
  • FleettFleett ✭✭✭✭
    edited November 2016
    Welcome back super high ping!
    I missed you!
  • CatoriiCatorii ✭✭✭
    edited November 2016
    My ping started spiking so high 10 minutes ago that I can't even see what it is, because the server won't update it.

    This is getting old.

    Edit: Got back in-game after multiple tries, and it's fluctuating from 900-1300. Thanks, EME, for stabilizing the servers.
  • BonbonnieBonbonnie ✭✭✭
    edited November 2016
    It's a beautiful day in TERA
    Birds are lagging
    Flowers are lagging
    And on days like this
    Kids and adults like us
    Should probably be gearing, but servers though.

    (This is satire, do not be offended.)
  • ValiantCorvusValiantCorvus ✭✭✭
    Okay, this is getting absolutely ridiculous. I played this game for THREE YEARS with absolutely no ping issues until the last few months, and now it's pretty much unplayable.

    Fix your [filtered] Enmasse. I'm just about to cancel my elite because of this.
  • LancerJivaLancerJiva ✭✭✭✭✭
    Now launcher shows white and closes on its own. Broken game. gg.
  • FleettFleett ✭✭✭✭
    This past month has been unplayabla and of course they don't give an elite refund.
  • MazzrattaMazzratta ✭
    Every night at around 8pm EST, I get extreme lag to the point where it boots me from the game all together, then my launcher shuts itself down every time I open it, and the process won't even RUN. It's frustrating, cause it happens out of nowhere, and at the same time EVERY SINGLE DAY. I'm going to miss out on YET ANOTHER EVENT because of this server instability.
  • SeraphroseSeraphrose ✭
    edited November 2016
    As a resident in PA, I regularly perform speedtests to Illinois to find latency as low as 20 ms and download speeds of up to 50Mbs. During times of high congestion such as events, I find myself regularly getting pings of 300 ms which spikes to as high as 5000ms (no, that's not a typo) making the game essentially freeze for minutes at a time.

    I get 300 ms of ping when connecting to online games in KOREA and JAPAN half-way around the world. That should really say something.

    I have the understanding that routing is the main reason for the game being unplayable for many, and it needs to be resolved immediately. Unlike other players, I wish for no compensation as long as this issue can be cleared permanently in the most swift manner as possible.

    I write this reply in the hopes that one more voice complaining about server stability will add to the urgency and priority of this issue. Aside from events and extraneous features, I believe the most basic functions of the game should be focused on first.
This discussion has been closed.