Tera Store not working?

If i buy something at the tera store i don't receive the item.
It takes the emp though and a receive the reward points for buying it?
Anyone else got this problem?

Comments

  • ZoknahalZoknahal ✭✭✭✭✭
    edited November 2016
    It is down for maintenance. Should end anytime soon if it didn't ended already.
  • counterpointcounterpoint ✭✭✭✭✭
    If i buy something at the tera store i don't receive the item.
    It takes the emp though and a receive the reward points for buying it?
    Anyone else got this problem?

    Sometimes also there can be a delay in the item delivery. If it's an account item, also, you have to restart the launcher and game to get it in some cases.
  • Got the same Problem v_v I bought a few loot boxes but they're not showing up :<
  • edited November 2016
    It's an elite voucher ...normally they get delivered instantly.
    But right now it's already over an hour :/
  • Send a ticket if your item hasn't been delivered yet.
  • There was a delay in our item delivery system this morning that lasted from maintenance until about 11:30 am PST. Everything that was delayed should have been delivered by now and new item purchases should be delivered quickly now. Sorry about the delay.
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