[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
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Recent Server Stability Issues
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Neither is ever going to happen.
I am a qualified computer engineer; that is the type of answer from persons who do not have a clue about security (or worse).
Regarding the firewall, Tera is in trusted applications or would never access the Internet at all; that is how firewalls work; contrarily to popular belief, firewalls do NOT let applications get through some time, and not through another time; they work on all or nothing basis, per application (or per port depending the firewall type).
Therefore that cannot be the reason for disconnection; a firewall might block a dodgy data packet (those are a known form of attack vector), but that would not cause a disconnect from the user end, and definitely should not from the server end, unless the server itself is compromised.
For that to happen and be undetected, it would require someone (normally at least 2, because that part is what used to be, and probably still is, called 'mission-critical') not doing their job; or not competent to do it, with same result.
Regarding AV, no application is ever deemed safe, everything must be scanned periodically; trojans and viruses like nothing better than highjacking a 'trusted' application.
As for disabling a Firewall, it is the stupidest and most irresponsible 'solution' roaming the Internet; I am pretty sure that this urban legend type of solution initiated originally from hackers looking for gullible targets.
If you run your computer like that, congratulations, your computer is most likely already part of some botnet ( https://en.wikipedia.org/wiki/Botnet )...
As I said, EME and Tera servers are not the only problems. This [filtered] is global.
PS: PPTP protocols also DCs from servers (lowering pings vpn) L2TP stays connected but it inclused spikes while PPTP has no spikes but dces sometimes.
If turning firewall is helping, it means there is something wrong very wrong with launcher and Tera.EXE O.o
I have never seen anything like that under previous versions of Windows.
I bought this computer only 2 months ago, I cannot reformat it since it is a manufacturer install, and besides that I spent too much time migrating my data from my old computer.
I am now seriously considering removing Tera altogether and write it off...
You are such an ignorant that I am not going to answer you any further.
It would appear that whilst the worse has passed, there are still plenty of people with connection issues to TERA, even if they aren't preaching about it here.
And before you ask, my connection to other games is just fine.
At the very least, you should probably just uninstall it just to make sure these phantom processes go away, and then reinstall a fresh install to make sure they don't come back. I'm quite inclined to believe that the "cold boot" wasn't actually a cold boot but put it into sleep or hybernation mode instead (some power buttons do that by default now). It's unthinkable that any program would start dozens of suspended processes upon boot and makes no sense.
If these server issues continue then I will join those that left for more stable and reliable things
I don't even play now because of this, i just log in to broker stuff. Ping spikes and packet loss like this are absolutely unplayable.
I uninstalled Tera yesterday, then did a deep scan which found no issue.
I also did a search which showed that my problem was not a unique situation: http://superuser.com/questions/1056944/windows-10-processes-stuck-in-suspended-state http://forum.sysinternals.com/killed-process-stays-suspended_topic31972_page2.html
Neither of the 2 solutions applied in my case (both involved tasks being suspended by an AV software, but suspending mine while offline had no result; I would never suspend it while online), and the suspended tasks were still there after this and another alleged cold boot.
I am now thinking the same, that WIndows 10 shutdown is no longer a genuine shut down (I definitely selected shutdown each time, from the right-click menu), but a variation of what used to be hibernation in previous versions; this is the only possibility accounting for those tasks still being here while the executables are gone.
Still, I reinstalled Tera and those tasks are still there, without any means so far to terminate them, while their number is likely to keep growing over time; I am currently investigating 3rd-party substitutes to Task Manager to do what it used to do on previous Windows versions.
That still does not remove the issue of how they came to be that way, which definitely seem to be an issue with Tera itself when used on Windows 10.
I am sitting on 300+ ping standing in Hightwatch, my skills have a 3~6 second delay...
I'm on TR btw.. what is this!? 0______0
Edit: After 14min a DC...