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TERA.exe Blocked from using Graphics/Driver Crashing in Dungeons
I'm hoping this is the right place to post about this, pardon me if not.
First off, my specs:
GeForce GTX 970
AMD A10-5800K APU with Radeon(tm) HD Graphics
8.0 GB of DDR3 RAM
Windows 10 64-bit
I'm having an issue with my GPU it seems, during what seems to be mostly the Saleron's Sky Garden (recently happened in Cultists' Refuge) my screen will go black, sound will continue for about 2-3 seconds before ceasing entirely, and then my screen will remain black for about a minute before I'm able to open task manager and kill the tera process.
This crash seems to happen during boss fights in the dungeons, and as far as I can tell my GPU isn't overheating (I have MSI Afterburner installed and my fan settings should be keeping it from doing just that - plus the hardware monitor never shows it going all too high).
So I'm at a loss as to what to do, I've looked at posts from the old forums on this issue and found nothing that helped, so now I'm here. Any ideas?
P.S This is the only game this happens on, I've yet to experience this issue with any other games thus far.
I appreciate any suggestions you guys might have.
First off, my specs:
GeForce GTX 970
AMD A10-5800K APU with Radeon(tm) HD Graphics
8.0 GB of DDR3 RAM
Windows 10 64-bit
I'm having an issue with my GPU it seems, during what seems to be mostly the Saleron's Sky Garden (recently happened in Cultists' Refuge) my screen will go black, sound will continue for about 2-3 seconds before ceasing entirely, and then my screen will remain black for about a minute before I'm able to open task manager and kill the tera process.
This crash seems to happen during boss fights in the dungeons, and as far as I can tell my GPU isn't overheating (I have MSI Afterburner installed and my fan settings should be keeping it from doing just that - plus the hardware monitor never shows it going all too high).
So I'm at a loss as to what to do, I've looked at posts from the old forums on this issue and found nothing that helped, so now I'm here. Any ideas?
P.S This is the only game this happens on, I've yet to experience this issue with any other games thus far.
I appreciate any suggestions you guys might have.
0
Comments
You may want to also check to see if TERA is being ran from your GTX 970 through Nvidia control panel:
In the NVIDIA Control Panel go to "Manage 3D settings" then "Program Settings" tab and there click "Add" button to add TERA to the list of programs. Then pick the preferred graphics processor (your NVIDIA card).
Try setting the TERA.exe as an administrator as well (I think it's called TL.exe to be exact, I don't know, I'm at work and can't look through the game's files to give you the directory location)
I checked and looked for a "Preffered Graphics Processor" setting but couldn't find one in either global or program settings, but from what I gathered I don't think there is any other GPU available.
I set both TL.exe and TERA.exe to run as administrator, I'll see if that doesn't help.
Note that this happens normally on games that are less optimized (Tera being one such games), so this could be why you don't notice this on other games that you play. For example: I have no issues running Starcraft II, Battlefleet Gothic, The Division, Witcher III, all on max. And some of these games are probably more intensive on the GPU than say Tera is.
One suggested fix is that you underclock the GPU. But since I really do not want to go through all that hassle for one game in which the developers failed to do their job correctly in the first place, I've just let it go. It'[filtered] or miss, happens randomly, on most days I can get by without having to force restart my whole comp. I may get a black screen flicker here and there that may last for a second or two, but most of the time I can put up with it, worst case scenario it happens in a dungeon and I eat a one shot as a result because I can't see anything. Oh well.
I feared it was because of overheating. I noticed that the fan never really comes on when it was on auto - even during intense moments in dungeons. This wouldn't be a big problem if the process itself wasn't blocked from using graphics. When it blocks it from using graphics, the game is still somewhat "running" and it captures my mouse so that I'm unable to get to the .exe's properties and unblock it manually, leaving me no choice but to kill it in task manager by using my keyboard. Perhaps setting the .exe's to administrator will solve that problem.
Thank you guys for the responses, if anyone else has a miraculous solution I'm all ears.
I've tried this but it really doesn't seem to help: I have mind set to 70% at one point and not only is it loud, but it still flickers here and there, and once it flickers, it resets to it's default automatic speed. I am at a lost of what to do about it myself and more or less just gave up. Can't be bothered to tear my hair out over one game.
For now it seems like MSI Afterburner's custom fan settings are keeping things cool after I adjusted them a bit, though when my room temperature gets a little warmer than usual the crashes seem to happen every now and then.
Anywho, thank you two for the responses, this'll have to do for now.
NVIDIA GeForce GTX 770
16.0 GB of DDR3 RAM
Windows 10 64-bit
I've tried so many things to fix this problem. Send this to GM and because there is not enough people having similar problem it's been ignored
I've been a supporter for TERA and it'll be a shame to stop playing in general.
Apart from the instruction above and msconfig to do a fresh boot (which works longer in a sense but not really a solution)
Someone please help to see what others ways to resolve this problem
I researcher 2 months for solution, tried everything and everywhere with so tiny hope, but nothing was helped to me.
Other games going without any problems, it’s something with Tera...
My pc specs:
NVIDIA GeForce GTX 780 Ti
Intel i7-4930K
16.0 GB DDR3 RAM
Windows 10 64-bit
Please Tera Administrators help to us with this problem, we can’t do anything and we can’t play your game normally...
where I can find this temps?
GPU: idle temp: 30-33 °C / full load 60-65 °C (Tera max settings)
CPU: idle temp: 36-40 °C / full load 47-50 °C (Tera max settings)