[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
Brando123456
About
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- Brando123456
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Comments
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(Quote) how do I do red quests for level 65 when I am level 1 starting on a new server?
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Thanks so much man. I really want back in this game bad my friend. I did take the time to create another ticket, thats how bad!!! Should I just delete it?
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Please do not tell me to submit another support ticket under this new account I have created here.... I will not wait another week. Ill just be done with this game and go elsewhere.....
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(Quote) I dont think I used any account to sign in when I made the ticket. I put the ticket under the category "I dont have access to my account email" so it did not make me sign in to an account to make the ticket. It let me put in the e…
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Ok I have a bit of a Problem CobaltDragon.... I cant find where the original support ticket is.....
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Now I just have to figure out how to do that lol!!
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Well then I guess my response is sitting in limbo and I better go and try to reply to the ticket response. SORRY ....
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jesus christ your customer support is [filtered]......
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private messages are not available until you have posted more comments? wth is this. I need to get help for an important matter that is being treated like its nothing. I need to pm someone that can help me yet I cant until I post more comments? have…
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(Quote) if a person puts a ticket in and gets a response and then has to reply to them, does that automatically throw my ticket back to the bottom of the wait line? because its taking forever to get a second response.
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I would think that a person who has lost control of their account would take priority for help.
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I have to say Im not to impressed with the service here. I have been locked out of my main account for a week now and have only received one response to my ticket. Now I have to wait god knows how many more days for them to resepond in
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nope. as soon as I try and sign into the launcher it asks for the account armour code as well....