[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
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Comments
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Did you receive anything at all in your Item Claim, such as the TERA Reward Credits that relate to this purchase? I think the point that likely confused them is because you don't buy anything in this game "for your character" -- it's just…
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(Quote) FWIW, the old swimsuits are being released to the daily deals instead of the cash shop. That was what the schedule was saying. And actually this is the weekly theme cycle with repeats later in the week to come. So they're kind of doing p…
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(Quote) If you mean the Elite Monthly Gift, Elite was never free...
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(Quote) I don't care about deleting characters itself, but I do care about having to delete the cash shop cosmetics bound to those characters purely because of a server merger. That, to me, is the critical problem they have to find some way to sol…
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(Quote) Even going to the same location, there are different backend providers that can cause different problems. I recommend doing the traceroute to diag.enmasse.com as above to confirm what's going on. Because it's happening during EU prime tim…
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If they were going to do any sort of server transfer event, it would be to encourage people to transfer to the lesser-populated servers, not to give them a free opportunity to all abandon ship (which will only condemn those servers even further).
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(Quote) Which is indeed exactly what happened last year, and is still affecting the swimsuit market to this day (certainly compared to how it was in all previous years before last). And given that this something they are also trying to sell on the…
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(Quote) This was the way on PC (because of how it was when the game first launched as P2P/subscription), but not on console. On console, everyone gets 2 characters per server by default. Founders Packs then include additional character slot items…
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(Quote) Just as a side point that may help with this argument if true -- are you sure that we are the "only", or are you just comparing to EU? What about RU, JP, and TW? But anyway, to the point in the opening post... the game's core fea…
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(Quote) Yeah, that's not looking good... Looks like it's something with Zayo in the UK before it crosses the ocean. :/
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If it's a problem on the route in from Europe, the amount that EME will be able to do is extremely limited. It'd help if someone could post their traceroute to diag.enmasse.com (excluding the first few hops) to confirm where the issue is... but if …
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They asked people with ping-related problems to send their diagnostic information to them at [email protected] so they can aggregate people with the problems (which routes are having the issues). See also: https://forums.enmasse.com/tera/discussion…
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(Quote) Well, in my personal opinion, I think the most "usable" solution is probably the one we discussed much earlier in the thread of adding some other potential prizes to the pool aside from swimsuits. Particularly given that this eve…
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(Quote) Whatever problems there are with the current method, I really don't want going back to loot boxes to be the solution.
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(Quote) Of course I do. Statements made in those streams don't happen without a broader context. Whenever someone leaves a company, it triggers conversations at the company-level about how to carry on that person's responsibilities, and often res…