[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
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Comments
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(Quote) The only way to find out is to slowly and carefully go through the launcher.log file and see what files are giving the invalid source or other errors. Now that you've re-installed, there's no way to know what was causing it, but in princip…
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(Quote) Thanks for the follow-up -- your log and this info confirmed my suspicion that the problem was a bad/corrupt patch server node in the CDN. (They use Akamai as a CDN to serve the patches globally.) Hopefully EME can get it resolved soon.
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(Quote) That's what they were trying to say by "each individual costume or accessory", though it's still a bit confusing. They mean that even though it's a bundle, each costume/accessory is separate/independent; each one in the set can b…
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(Quote) Yeah, deleting all those files is not recommended unless you want to totally reinstall the game from scratch, which should not be required in most cases. At this point, now that you've deleted them, there's not really much solution except t…
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(Quote) This issue in particular is almost certainly a routing problem. If you do a traceroute to diag.enmasse.com at the time you're having the problem, we'll probably see where the issue is -- most likely some Zayo hop along the way, I'm guessin…
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(Quote) Yeah, I think you might be onto something. Could you please open a command prompt window and type: ping patch.tera.enmasse-game.com and let me know what the IP address of the patch server is? (It's a series of numbers with dots that wil…
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(Quote) It might be. It might be that it encountered a corrupt file and decided to scan the whole game for more corrupt files, and isn't giving progress while it does that. There too, the launcher.log might provide more insight. (It'd be great i…
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(Quote) *That* error shouldn't cause any problems. I'd keep looking down further in the file to see what it says. (It may require even more than 50 GB now; I'm not sure. If it's caused by that, though, it should say.)
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(Quote) Yeah, you are right. I just bought one "for science" and it includes: 1x Dedication Emote 1x Sasha's Potato 1x Eren's Key 1x Ultra-Hard Blade There is no Scout's Coat back accessory in this bundle (you get the dedication emote …
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I haven't bought it myself, but my understanding from the store listing is that that item is *just* the emote, and it only works with one of the AoT costumes you have to buy separately. In other words, my understanding is that it's not a bundle, bu…
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Hopefully it's just a glitch in the UI and is actually being counted behind the scenes. At least they will have a record of all transactions so will have some way of rewarding it retroactively if worse comes to worst. But yeah, suffice it to say, …
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(Quote) In your case, based on the errors you're seeing, it's because you either a) have some corrupt files in your install for whatever reason, or b) there are some permission problems that are preventing it from reading some of the files (could a…
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(Quote) Incidentally, they did decide to add another day at the end of the month to make up for it.
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Most common cause I know for this issue is when you don't have enough space on the drive. If it thinks it needs to do a repair install, it may need up to 45 GB of free space. Your launcher.log file in the install folder should provide more info. …
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(Quote) Looking at the store pages: https://store.enmasse.com/tera/item/sashacostumesmartbox/sasha-costume-smart-box-female-only https://store.enmasse.com/tera/item/sashaandmikasabundle/sasha-and-mikasa-bundle-female-only and... https://store.enma…