[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98

counterpoint

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counterpoint
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  • Could you please post your traceroute to diag.enmasse.com (omitting the first few hops)? I also recommend sending it to [email protected] along with your launcher's diag info. I'm guessing this is the same routing shenanigans that hurt Comcast user…
  • (Quote) Basically, if it were more profitable for the publishers to do these costume swaps, you could probably assume that all other regions would have been doing it as well and copying EME's lead. The fact that none of the other regions ever show…
  • (Quote) Okay, in that case I recommend keeping a log of the exact times when you tried to claim the box each day. I troubleshooted a bug that happened in the PC version a while ago that involved these boxes not resetting for some people every othe…
  • (Quote) No. The Player Council never ever received exchange rates, and this was part of the drama at the time. It was only provided to an external fan website, and shared from there. (Some people on the Player Council wondered why the external w…
  • (Quote) FWIW, it won't work that way at all. They can't just change the servers to Korean time because they integrate with all the other EME backend systems that are rightfully on UTC (and that interface with more games than just TERA). And the p…
  • (Quote) My guess is that it's because it hasn't reset yet for that day at the time when you try it, but that probably isn't made clear enough in the UI. At least on PC, it doesn't follow the normal day cycle, so it's easy to login before the reset…
  • (Quote) The fact they had to make the website multi-lingual to support console launch. Most of the main pages now have a language dropdown with toggle that lets you switch between English, French, and German. The also have the category filtering …
  • (Quote) That's just really weird, honestly. Is it the Use step in the Elite Status menu that wasn't spawning the item in your inventory, or the Use step in your inventory that wasn't allowing you to open the box to get the item? Should also note …
  • (Quote) Can you explain what's not working about this? I've tried it on both PS4 and XB1, and never encountered any problems with these boxes, so I'm just wondering if there's some scenario where it breaks.
  • (Quote) So, as I said, you really haven't solved the bot problem at all, just masked it from view if you know enough to download the mod, and it only woks for so long as the technique is not used by the majority because... (Quote) No... it absolutel…
  • (Quote) If you do that, Sony/Microsoft will permanently ban your PSN/XBL account. It's not a decision you can take lightly.
  • Honestly, the maintenance times make sense -- it's on a weekday, well before prime time, not at the very beginning or end of the week, and at a time when people in Seattle and Chicago can potentially be available if there's an emergency. It'd be a …
  • (Quote) It just got lowered on PC within the last month to 1695 EMP, although it had been 2495 EMP for years before that. Hopefully they do lower the console pricing too to be in line with the new PC prices.
  • (Quote) Add-ons only work because not everyone uses it, and the people these gold sellers are targeting are not those going out of their way to install add-ons that block them. I've also played other games where individuals could set their own blo…
  • (Quote) I agree that it needs to be a top priority, and the handling of these tickets hasn't been smooth. Obviously they weren't prepared for a problem like this existing, and the integration with their internal systems and the console billing sys…