[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
About
- Username
- counterpoint
- Joined
- Visits
- 2,746
- Last Active
- Points
- 4,655
- TERA Server
- Ascension Valley
Comments
-
It seems it's fixed now; try restarting the game.
-
Cross-platform play between XB1 and PS4 is impossible due to politics. (At the moment Sony won't allow it, likely because it would benefit Microsoft more than Sony to get a larger playerbase, given Sony's console lead.) I'm sure, like almost all t…
-
Items purchased will go in the item claim in the region where the purchase was made. The Item Claim feature is not cross-region/global.
-
(Quote) I'm not sure I'm quite understanding the issue you're alluding to, exactly. The Xbox One version of the game launches first at 0:00 EDT (12am) tonight. The PS4 version launches a few hours after that at 4:00am EDT in EU, and 8:00am PDT in…
-
(Quote) Here's the ticket submission page: http://support.enmasse.com/tera/tickets/submit
-
(Quote) It's not just our region -- it's the whole rest of the world. That said, for the sake of making a good argument, it'll be better to show the same comparison after awakening is released, since it muddies the comparison right now.
-
Your user authentication failed error could be because a) you might be banned, or b) you might be trying to login to too many different accounts from the same computer/IP address, or c) you might be accessing the game from an unsupported region (or …
-
(Quote) Well, you can still try the steps I posted earlier, but because it doesn't look like it's a patch server problem in this case, there's a good chance it won't fix it. If the points in this support note don't help, then best to send your dia…
-
(Quote) Basically BHS decided to deprecate this feature globally, since only EU and NA were using it. One of the builds prior to the change, the patch broke it and they had to re-enable it, and I assume that was when BHS said "why are you guy…
-
(Quote) I checked that patch server and it seems to be okay. So it might be that you have a different problem. Are you getting the same "unable to unzip manifest" error that others were having, or does it say something else?
-
Yeah, thanks for sharing those links. If someone is still having the trouble now, please follow those linked steps to find out the IP address of your patch node. That's the critical information needed to test and find the problem. But hopefully t…
-
(Quote) Hopefully they could change the schedule on each day so they can schedule things around each other and not conflict, but who knows what kind of controls they have for this.
-
(Quote) But that's the whole problem. If BHS has developers that can add new content, why aren't they adding the content and making it available to all regions? That way, even Gameforge wouldn't have to pay someone to do BHS's job for them. Expe…
-
I can guess at the literal/technical reason... because EME's servers run on GMT/UTC (as all servers *should*) but BHS programmed the game as if the servers were running on local time. So, 10-12 in the morning PDT = 7pm to 9pm "server time"…
-
(Quote) Glad it worked for you, too. After confirming the problem based on the IP provided earlier, it seems EME was able to take some action to resolve it with their CDN provider, so looks like it's working more broadly. (I already confirmed tha…