[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
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Comments
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(Quote) Could you post your traceroute to diag.enmasse.com to help confirm the problematic node? 1. Press Start 2. Type "cmd" and press Enter 3. In the window that appears, type "tracert diag.enmasse.com" and press Enter. 4. Ei…
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(Quote) It seems to be a routing problem with Savvis, honestly. There have been a lot of issues with MMO connectivity over the last few days, with multiple DDoS attacks and outages. It's a real fine mess.
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(Quote) Check the first page of the thread for a few different things to try. It may be your proxy settings, it may be something installed on your PC, it may be your DNS is connecting you to a bad patch node, or it may be something else entirely.
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(Quote) The second half of the Support Note here has an explanation and steps: http://support.enmasse.com/tera/tera-connectivity-solutions But the short version is that you open a command prompt window, and type "tracert diag.enmasse.com"…
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At the very least, the servers didn't move -- they just changed hardware at the same datacenter. But, there seems to be an awful lot of routing related problems in the last day (more than usual). To see if that's the same thing happening to you, a…
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(Quote) I recommended to them to try moving back to Zayo again if they still have that option to see how it goes, but there's no guarantee it won't be the same or worse than Savvis. It would be nice if they had another option altogether, but that m…
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See also this thread. If you can post your traceroute to diag.enmasse.com, it would help.
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(Quote) FWIW, the servers didn't move, except to new hardware. The routing to the servers didn't change as a result of the equipment change... so basically, whatever issues there are related to routing would be here regardless. (There have been o…
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(Quote) It's not server-side, because it's not universal; it depends on what route you're taking. Seems like it's 50/50 if you get it or not.
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By the way, looking at forums for other MMOs, seems like there's lots of problems with everyone tonight. For example, here's a thread on the FFXIV Reddit. Something bad's going down, it seems. Edit: http://downdetector.com/status/att/news/172565-…
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Today there's been some really big problems with Comcast: https://techcrunch.com/2017/11/06/comcast-xfinity-slow-outage/ They say the issue was fixed, but there may be residual problems. It does seem like it depends on where you live, what ISP you…
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(Quote) It's because, every time there's a new patch or the servers restart, it gets reset to BHS's defaults. They can manually increase it in real time if they need to, but it doesn't last. (The game will also auto-scale up if there's a ton of p…
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(Quote) Oh, I know that there are valid reasons why people don't use it. But, since you used FFXIV as an example, consider even the cultural differences there. Many people who play on the Japanese servers note that, over there, you use Party Find…
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(Quote) That is true, but I don't think they were only talking about the raid. That being said, even if BHS did make it so you could IMS the raid (as a sort of way to solve this problem)... people here would never do it anyway.
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They need to fix the character cap problem first. If you merge the 5 servers we have down to 2, there will be a lot of people who too many characters, many of whom have bound cash shop items they'd have to just throw out, unless EME is willing to m…