[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98

counterpoint

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counterpoint
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  • Okay, well I can at least say for sure that the problem is that you're not patched to the latest version and that it looks like what we tried to do with the hosts file didn't work. I assume that if you try to ping patch.tera.enmasse-game.com again …
    in cant get past server list Comment by counterpoint June 2017
  • Hmm... just checking, but do you also have a hosts file at: "D:\Windows\system32\drivers\etc\hosts" ? If you do, could you try making the same change there as you made to the other one? If that doesn't work after restarting the launche…
    in cant get past server list Comment by counterpoint June 2017
  • Okay, there's a file in your TERA folder called launcher.log (may just appear as a text file called "launcher") and the contents of that file may help figure out what's going on if you can post it. I assume by what you're saying that, eve…
    in cant get past server list Comment by counterpoint June 2017
  • (Quote) Okay, be sure to follow the instructions with the IP address in that post, and not the ones you retrieved from before (you should use 206.248.168.162 as shown). Also, make sure it saves as just "hosts" and not "hosts.txt&quo…
    in cant get past server list Comment by counterpoint June 2017
  • Okay, as it turns out, my guess was correct. Try the workaround outlined here (in the second half), and then it should patch you up properly: https://forums.enmasse.com/tera/discussion/comment/117660/#Comment_117660
    in cant get past server list Comment by counterpoint June 2017
  • One other remote possibility could be a bad patch server node. If you could open a command prompt window (Start > type "cmd" > Enter) and type: ping patch.tera.enmasse-game.com After pressing Enter, the first line will look like t…
    in cant get past server list Comment by counterpoint June 2017
  • (Quote) Keep in mind this thread is about network lag, not framerate lag, which is a totally different issue. If you had higher framerates on the test server, it's probably because there were less player characters running around, and the game is …
    in Status Update and Community Call-to-Action Regarding Recent Increase in Lag-Related Incidents Comment by counterpoint June 2017
  • (Quote) There's nothing to suggest they'll stop releasing updates at the end of 2018 -- I suppose it could happen, maybe, but it's a date pulled out of nowhere. The fact that PUBG was announced for consoles is because it was probably made with tha…
    in Dear BHS/Tera/EME Comment by counterpoint June 2017
  • (Quote) It may not be worse for you because it does not trigger your migranes. Maybe they should never had put the scarves in either, but I don't think they can take them back now. It does fly all over the screen of unsuspecting bystanders whenev…
    in how do you get this costume? Comment by counterpoint June 2017
  • (Quote) I really don't think there will be a thing like this because, in a previous patch, the option was still in the game but no longer worked because BHS hard-coded it to work the way they wanted. Even if you could somehow find some hidden back…
    in Command Lines? Comment by counterpoint June 2017
  • (Quote) That's exactly what I thought. So the bug, such that it is, is that unlike with the AFK timer badge we had this past weekend, the PC Bang badge is merely hidden instead of giving up its space. We're the only region that would notice becau…
    in Elite & Tera Reward Icons Comment by counterpoint June 2017
  • (Quote) Well, why I do agree that this bug is much worse than the scarf issue, I think the problem may not be that easy to solve. It has to do with the limitations of the physics engine they have in the game. They could just remove the physics en…
    in how do you get this costume? Comment by counterpoint June 2017
  • (Quote) My guess is that the gap is probably there because in some other region there's another icon for something or rather that goes in that space, but that feature is just hidden in our build. (Perhaps it's a PC Bang buff icon in Korea?) If th…
    in Elite & Tera Reward Icons Comment by counterpoint June 2017
  • Most likely on Thursday (at 11am PDT?), once the old formal wear retires. It's also the usual time for cash shop updates.
    in New Wedding costume. Comment by counterpoint June 2017
  • What was the answer? My guess is "we're aware of this bug and we've passed it on to BHS to be fixed, but we don't know when a fix will happen." If that's what they said, then they probably don't have the ability to solve it on their own …
    in Support Tickets Comment by counterpoint June 2017