[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
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Comments
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(Quote) Because he's connected enough to know the problems are not anything unique or specific to the company he was working for. For example, the disconnection between community team and production is a systemic weakness throughout the industry th…
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Definitely try installing the latest GeForce Drivers from the Nvidia website to see if that helps. If it's a brand new machine, it may still have whatever was installed by Windows Update, which won't necessarily be the latest/greatest.
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(Quote) I don't expect I'm going to convince you, but there are a few things you need to keep in mind. 1) The fact that all those key people stayed in their key positions for so many years in the game industry is itself really unusual. The game i…
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(Quote) ...it's not, though. My own ping has not gone up on average after this switch (many days I'm actually 10 ms less than I used to be). People who live in Chicago can have 20ms added to their ping if it takes a different route, and it still …
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(Quote) It's literally a trade-off, and there's no solution that's better for everyone. The issues Comcast people were having before on Zayo were pretty horrendous but it was more about widespread packet loss (particularly during prime time) than …
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(Quote) No, if you're comparing to 2-3 months ago (not to multiple years ago), then it's most likely the switch from Zayo to Savvis combined with the specific issues they already explained. There is also a separate issue on the table about ping sp…
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(Quote) Not even kidding, I would really love to see what actually happens if they did this. Playing the OP new class aside, the sort of racial advantages people often talk about for the old classes are very marginal and well within the margin of e…
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(Quote) Because, looking at the traceroute, it's definitely not the servers in your case. EME cannot control the routes you take, only the provider they're on. They can move to a different provider, but there's no guarantee that will improve your…
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(Quote) So it actually is mostly the same in the macro view. Consider that a lot of the people who buy these lootboxes won't actually need these scrolls (because they were just buying for the actual item they wanted) and will probably just put the…
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(Quote) Okay, in that case, your in-game ping does seem to be aligned to your route, and it's before it gets to the server. The backbone provider change happened back in December, so it's not something EME changed all that recently. Have you had …
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(Quote) I actually have TERA EU installed here too and I don't see the log file created by default, but maybe it's in another folder. But I haven't really spent a lot of time troubleshooting EU issues, though, so not familiar with the latest. Anyw…
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Okay, you also mentioned that the problem seems worse when you're in an instance. Does that mean that your ping in the open world is still where you think it should be? Are there certain instances in particular where this happens more (different i…
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(Quote) In practice, this decision doesn't really change much. Basically it brings us back to the status quo, except a) the stack of instance reset scrolls people had before have more limited use (so people can't pre-save up tons of scrolls before…
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(Quote) 1. Press Start and type "cmd" and press enter 2. In the Command Prompt window that appears type "tracert diag.enmasse.com" 3. Either take a screenshot of the resulting window, or use the "Mark" feature from the…
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Please post your traceroute to diag.enmasse.com so we can at least see where you're playing from and whether there is an issue in the path. The past many threads I've seen about the issue, we found it was a routing issue. This can impact you even …