[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98

counterpoint

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counterpoint
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  • (Quote) Even then, I am pretty convinced that people would have spent more on cosmetics for very same character if it's female. People in general (there are exceptions, of course) appear to prefer to "play dress-up" with female characters…
    in Just Imagine.... Comment by counterpoint January 2017
  • As far as actual troubleshooting goes, most likely this is just a queue bug and you're stuck in queue purgatory. Probably closing the queue and re-opening will cause it to pop in a much smaller window of time. But I get that this is probably not t…
    in BG Queues Comment by counterpoint January 2017
  • (Quote) The Player Council does not make any decisions at all related to TERA. All we do is elevate feedback and provide feedback when requested -- that's it. All the decision-making is up to EME and, ultimately, BHS. But I've already told you w…
    in Merge Servers Please Comment by counterpoint January 2017
  • (Quote) I think this is a bit of an unusual claim, because I've never seen a case of a mount scroll being soulbound. If it says that it is, is it confirmed that you can't still actually just use it on another character anyway (and that it's not ju…
    in Remove dragon scales from BG Jackpots Comment by counterpoint January 2017
  • Yeah, I haven't seen the same sort of problems on Nvidia cards in general. Both my desktop and laptop run Windows 10 with Nvidia GPUs and while clearly TERA is not a well-optimized game, I don't get single-digit performance except in the most extre…
    in [Help] Windows 7 runs fine but bad (noplayable) performance on windows 10 (video) Comment by counterpoint January 2017
  • (Quote) Nah, by default the EU launcher does not create any logs. You can specifically launch the game in debug mode, and then it will create them, but the NA version creates launcher.log by default whether or not it's in debug mode. That being s…
    in Downloading whole game again Comment by counterpoint January 2017
  • (Quote) Okay, well, one point is to be sure what version of the game you're installing. If it's the launcher for Gameforge, EME won't be able to help you. Gameforge's TERA installer doesn't have the launcher.log and the way it works is slightly d…
    in Downloading whole game again Comment by counterpoint January 2017
  • (Quote) EME can't do anything about this bug where BAMs spawn in unreachable locations. It's a bug with the spawn code from BHS. That's why they usually try to spawn more things than their actual target because there's this chance that some of the…
    in MONSTER SPAWN EVENT Comment by counterpoint January 2017
  • (Quote) Then your only option is to look at the launcher.log file located in the install folder to figure out what is triggering the force-repair. The fact that it's downloading the game again is probably because your Game.version file is missing …
    in Downloading whole game again Comment by counterpoint January 2017
  • (Quote) I can't speak for the whole Player Council, but I can all but guarantee that nothing will happen until after the new class is released for the reasons already explained. I think most of the rest of the player council also realizes this. S…
    in Merge Servers Please Comment by counterpoint January 2017
  • (Quote) Nah, I meant the official torrent from the download page which is one of the official sources (and has caused this problem in the past). So just to confirm, this is the direct download installer, and not Happy Cloud Steaming Installer or v…
    in Downloading whole game again Comment by counterpoint January 2017
  • Yeah, as you concluded, it's a Windows 10 driver issue for that video card that results in this issue with TERA, and regrettably I think TERA is too small a game for AMD to fix the bug, and BHS is too small a company to develop a specific workaround…
    in [Help] Windows 7 runs fine but bad (noplayable) performance on windows 10 (video) Comment by counterpoint January 2017
  • Okay, so... you actually ran into a rather amazing bug. It's because your parent folder has an apostrophe in it "Game's". If you remove it to be just "Games" without the apostrophe, it should work.
    in Launcher progress 0% Comment by counterpoint January 2017
  • What method did you use to download/install the game originally? Is this the streaming installer? Direct install? Torrent? It sounds like one of the install methods is corrupt or doesn't have an upgrade path.
    in Downloading whole game again Comment by counterpoint January 2017
  • It's also been stated in the past that when BHS does class balance, they do it without any consideration of talents because that's what the rest of the world gets as well. Now, the fact that things are not actually balanced is the case with or with…
    in About Classes for all regions that are NOT Korea Comment by counterpoint January 2017