[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
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Comments
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Typically speaking, the costumes that you can buy directly (for ~995 EMP plus or minus) cannot be dyed. The costumes you can win from lootboxes typically can be dyed, and they are usually labeled with "dyeable" in the name. This isn't al…
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(Quote) For this specific issue, my understanding from the data we've gathered thus far is: 1) MT and TR seem to be disproportionately affected 2) HH raid seems to be disproportionately affected 3) This seems to occur most often during U.S. Primet…
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The game does not have the population it once had, but it is not dead. The population is divided over various content and depending on what class you decide to play (and what time zone you're in), you may have long queue times for some content. As…
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(Quote) I can't blame you for your feelings, but bring up unrelated baggage in a thread about a specific issue solves nothing. The only possible hope of solving any of these issues is to stay objective and to treat each issue one by one. So, for …
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(Quote) *sigh* I never said it was your and only your ping spikes. This is a known issue in HH, at the very least, at certain times of the day in particular; we've been gathering data on that issue for some time. It's just that the problem this pe…
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(Quote) Routes can change all the time because they're deterministic (they try to remap themselves around problems), and can be influenced by all sorts of issues along the path. It can easily happen multiple times during a given day. By adding on…
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(Quote) It's not as if this update did anything to impact the netcode or ping times. Your ping times are based primarily on your route. Are you really trying to tell me you checked with "over 100 players" and all of them said that their …
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(Quote) Applying "more delay" to the netcode is not an easy thing to change at all, and not something EME or even BHS could just do on a whim. You could easily mess things up and cause even more problems for both people with both good and…
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This person's ping most likely increased because something changed on the route, which happens all the time for a large variety of reasons. It almost certainly had nothing to do with the patch, the servers, the game, EME, BHS, the lag issue in HH, …
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The above screenshot shows that your ping problems are actually starting in Europe (in Frankfurt) long before it even gets to the U.S., so probably very little can be done except maybe try a VPN that will route you a different way around the globe. …
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(Quote) Well based on your explanation now, the policy that is impacting you is most likely that support will not rebind etchings from one piece of equipment to another under any circumstance. In general their policy has always been that they will …
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(Quote) I'm saying that different kinds of items are treated differently, and cash shop purchases and trades are going to be tracked differently than items like etchings that may have been in your inventory. How much it's worth on the broker is no…
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(Quote) I don't think etchings are treated with the same degree of tracking as something like cash shop costumes (where there is traceability to the point of purchase/creation) and actual trades (where there is a trade log). The important items ar…
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When you are doing a traceroute, be sure to do it to diag.enmasse.com and not to the patch server. If you trace the patch server, it will tell you nothing because it's not at the same datacenter and runs on a CDN. Either way, lag spikes at 8 or 9a…