[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98
counterpoint
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Comments
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May need to contact support for this one. If you ever tried installing any mods or editing any configuration files, that could be related to the problem. Otherwise, you may need to reboot, update drivers, or remove conflicting software. It could …
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This is a Technical Support problem, so you're best off to contact Support if it's still happening. If you're crashing, you may want to try a repair of the Client from the Tools section of the Launcher.
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(Quote) I tend to think they did have intentions, and then 1/3 of their company got laid off. But anyway, we've kept trying to push these issues all the time (I bring it up at least every few weeks), but with the pace of builds now being even faste…
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(Quote) I don't think they have much choice in terms of continuing to update the game. A small business like EME can't exactly "put pressure" on Zayo and Savvis. If it didn't work for Netflix, it won't work for some tiny gaming company. …
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There are no EMP prepaid cards, but another option (in addition to what was mentioned) is if you use Xsolla (the "700+ payment methods" option) on the store, they allow you to use gift cards for a bunch of other somewhat random things. Yo…
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(Quote) Well, if you want an in-lore argument, costumes are a sort of magical projection -- the characters are really wearing their armor (as you can tell from their stats), but putting on a costume is like an illusion. So their actual feet are ju…
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(Quote) It depends entirely on your ISP and location. Some people in the U.S. have issues with Zayo, some do not. Some have issues with Savvis, some do not. Some have issues either way because the issues are en-route to either provider. I think …
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(Quote) Honestly, I think there's some of this in it as well. They probably reasoned that one of the reasons why Femani is so much less popular than the other human-looking races (since the launch of the game, not just recently) is... because they…
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(Quote) Maybe try from the web? You may also need to completely restart the client + launcher.
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(Quote) The problem is that networks are designed to be deterministic, so EME isn't able to directly modify the route your traffic takes. Likewise, you can't directly modify the route traffic takes, except by using a VPN (which just basically forc…
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EU had a temporary system for the last month that involved collecting tons of letters, but yeah -- this new system they're switching to is the exact same as we have now. It seems this is the global system.
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I reproduced this bug (to some degree -- at least I got the DNS error), but in every case: 1) the EMP was granted, and b) the confirmation email was sent. I reproduced the error (though the payment was successful) both with the credit card and PayP…
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(Quote) This isn't about "defending" anything, but we need to separate out the real problems from the hyperbole. The game's population has a lot more to do with the state and style of the game itself than anything to do with the cash sho…
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(Quote) See the point that was quoted above about authorizations vs. sales, as this is a very common point of confusion when you get an error during the payment process. Just because your bank balance went down doesn't mean EME got the money when …
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(Quote) That's pretty anecdotal. It's hard to convince people to make concrete changes based on "some people someone on the forum contacted said they regretted buying EMP." Why? For what? What was the issue? Did they try to resolve th…