[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85

[TERA PC] The Undying Update (v98) is arrives on Tuesday, 9/8. Check out the patch notes here: http://bit.ly/terapc_na_v98

counterpoint

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counterpoint
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  • (Quote) Well, this is actually the sign that it is your "connection," just not between you and your local ISP. It's the path between your ISP and the server that's the problem (as with those above). Your connection to voice chat is goin…
    in Constant 520ms+ ping Comment by counterpoint October 2016
  • (Quote) The best way to try to bypass it is to try a VPN, which might do the routing a different way. That being said, there's no guarantee that it'd be without lag.
    in Constant 520ms+ ping Comment by counterpoint October 2016
  • (Quote) I think you're right. There are little things they can do, but the fundamental problems stem right from the core of the cobbled-together version of the engine and UI framework they use. That said, given the performance problems, there is m…
    in Let's beat a dead horse: Optimization. Comment by counterpoint October 2016
  • Someone actually randomly sent me a traceroute related to this, and it looks like the problem is on the way into the US at a hop in Las Vegas. It suddenly jumps all the way to 500+ at that one hop. I'm not sure if everyone else is going through th…
    in Constant 520ms+ ping Comment by counterpoint October 2016
  • (Quote) Definitely not enough after the various layoffs. But, they exist. (I thought you'd go with the more obvious "they don't have QA" lol )
    in Civil Unrest Event not working Comment by counterpoint October 2016
  • (Quote) Your costs are insanely low. Consider also QA, Localization, Customer Service, Financial Support, Project Managers/Coordinators, Production, Legal, Administration, Support Staff, and so on. Plus, you really think they can get part of a flo…
    in Civil Unrest Event not working Comment by counterpoint October 2016
  • (Quote) None of what I'm saying is trying to give them a free pass -- in fact, I said that I found the lack of service appalling despite not being abnormal for the industry. But even if you see them as two separate divisions as part of a larger wh…
    in The Next Time You Guys Get Extra Upset At EME Comment by counterpoint October 2016
  • (Quote) See the earlier discussion; this is a temporary measure to try to test the event while all EME staff and BHS staff are available to observe and troubleshoot. They're not saying it's going to run then from now on, but to run an "all-han…
    in Civil Unrest Event not working Comment by counterpoint October 2016
  • ...I'm not sure that launching another piece of untested content out of schedule is going to make anything better. It's a lot more likely that it'll just have its own share of problems and make things worse. The solution is to get it working and i…
    in THE FINAL SOLUTION TO THIS UNREST Comment by counterpoint October 2016
  • (Quote) Yesh, this is exactly it. Possible patch on Tuesday morning. Test on Tuesday evening with live attendance by EME and BHS staff. If fail, BHS works on more fixes. Potential patch on Thursday. The time is to increase the likelihood that it c…
    in Civil Unrest Event not working Comment by counterpoint October 2016
  • (Quote) I think it's probably just that it's a pain to set up. I remember one of their IT guys talking on the forum a little while ago about how they were trying to make some architectural changes (virtualization support) that would allow them bot…
    in Let's talk about what we want to see done in response to this. Comment by counterpoint October 2016
  • (Quote) It's not the permanent time, but as a "live test" when everyone at EME and BHS can be available to troubleshoot it. Assuming all the problems are solved, it would be moved back to its regular schedule. As far as a countermeasure…
    in Civil Unrest Event not working Comment by counterpoint October 2016
  • (Quote) Because the it's not like there's some alternative that's going to do a massively better job in this market with the game BHS is making. Even with all the issues and failures... EME is still one of the better publishers out there. That say…
    in The Next Time You Guys Get Extra Upset At EME Comment by counterpoint October 2016
  • 1. Ensure the bug is actually fixed and it works as expected. (Which probably means a *really* angry call direct to BHS ASAP.) 2. Have someone from EME in the game next Saturday at 7pm to watch specifically that this fires successfully on all serve…
    in Let's talk about what we want to see done in response to this. Comment by counterpoint October 2016
  • (Quote) The fact it failed again is on BHS. The fact that there wasn't someone monitoring it live in light of what happened last weekend and ready to respond immediately if there was a problem... that's on EME. Apparently they just trusted that B…
    in The Next Time You Guys Get Extra Upset At EME Comment by counterpoint October 2016