[TERA PC & Console] En Masse is closing, but TERA lives on! We will continue to support TERA PC (NA) and TERA Console until service is transferred. Stay tuned for more information.
[TERA Console] The Grotto of Lost Souls update (v85) is now live! Read the patch notes here: https://bit.ly/TERACon_v85
[TERA PC] The 64-bit update (v97) is now live. Check out all the changes delivered on August 11 here: https://bit.ly/tera64_patchnotes
[TERA PC & CONSOLE] Summerfest Part 2: The Beach Bash is on from August 11 until September 1! Participate in event activities to earn tokens redeemable for costumes, consumables, mounts, and more! Details: https://bit.ly/tera_sf20
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RE: Sudden severe Increase in lag
There is already a thread discussing lag as well as another thread talking about the massive incoming traffic spike. Please don't make duplicate threads. -
RE: TERA True Love Story Contest WINNERS
(Quote) Fixed this in the news post as well. Thanks everyone for your submissions! There were a TON of great ones and they were all really touching to read. They warmed even my cold heart. -
RE: Bought Steampowered Pack, didn't get Costume/Weapon skins.
You will probably need to log all the way out of the game, close the launcher, and log back in again. Then they should appear in your Item Claim. -
RE: Elite Gift and Consumable Boxes Going Out to Elite Players
(Quote) We're still monitoring and testing this situation. -
RE: Support tickets
Tickets are based on the date and time of the original submission, and you won't lose your "spot in line" if you decide to go and update the Ticket with an additional Link or adding a few more sentenc -
RE: Event :"Increase Instance Entries "
That seems to be part of the bug. I reset the dungeons on all the servers. Apologize for the headaches. -
RE: Double Dungeon Drops Celebration!
The event was restarted and should work fine now. We also reset the dungeon entries and will extend the event until 12:00 PM PDT on 7/5. Sorry for the trouble, folks. -
RE: Maintenance??
Unless I hear differently tomorrow morning, I'm going to assume that there won't be any Maintenance this week. -
RE: 2017 Swimsuit collection.
The topic is swimsuits, not physics. Let's drop personal attacks and focus on the topic or move on to another one, please. -
RE: I forgot my account email
(Quote) You'll want to submit a Support Ticket for this, and yeah, if you provide a Character's Name and Server, and we can locate the Account and have you verify additional information about that Ac
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